Strategic Account Executive (SAE) - Federal Employee Program (FEP) Specialty Pharmacy Program

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Description:

As a Strategic Account Executive (SAE) for the Federal Employee Program (FEP) Specialty Pharmacy Program, you will serve as the senior level liaison with FEP for their Specialty Pharmacy Program line of business. This is an excellent opportunity to interface with Executive Leadership both internally and externally. As a seasoned healthcare professional, you will use your years of expertise to grow our business through retention and by offering cost saving solutions to existing clients. You will accomplish this through:

·      Leading the strategic account team (including account management, and operations) as the quarterback and having full ownership for client satisfaction and service delivery.

·      Developing and delivering regular reporting to clients on their drug trend and financial performance and facilitating the identification of client cost-saving opportunities.

·      Offering cost saving solutions by utilizing your consultative selling skills while recommending CVS Caremark solutions to meet key client needs.

·      Formulating responses to program-related questions through collaboration with primary internal partners and Specialty Pharmacy Program subject matter experts.

·      Building strong relationships with key client stakeholders and, using your strong pharmacy and healthcare background, creating a collaborative environment of trust in the support that CVS Caremark provides related to the Specialty Pharmacy Program line of business.

·      Applying your consultative skills to translate program requirements into impacts on plan administration, member experience, and specialty pharmacy performance.

Your success as a Strategic Account Executive - FEP Specialty Pharmacy Program will be driven by your ability to retain your assigned book of business and achieve above-average client satisfaction scores. You will function as a leader for the account team, and your ability to influence others to deliver results for your client will also be a key factor in your success.

Your understanding of specialty pharmacy operations, client benefit strategies, clinical programs, and the member experience, as well as keeping up to date on market trends, will enable you to position CVS Caremark programs and solutions effectively to client decision makers. The contributions you will make as a Strategic Account Executive will position CVS Caremark for long-term growth in the competitive pharmacy and healthcare marketplace.

This position has the ability to work remotely within major metropolitan areas or in a Corporate Hub. You must have the ability to travel up to 40 percent of the time.

7 + years of client-facing experience

1 + years of specialty pharmacy experience 

Adept at problem solving and decision-making skills 

Adept at collaboration and teamwork 

Adept at growth mindset (agility and developing yourself and others) skills 

Adept at execution and delivery (planning, delivering, and supporting) skills 

Strategic Planning Professional (CSPP) preferred. 

Bachelor's degree preferred/specialized training/relevant professional qualification/equivalent experience 

The typical pay range for this role is: