Account Manager

Hi, we're SambaSafety and we offer the industry's most comprehensive driver monitoring software. Our mission is promoting safer communities by reducing risk through data insights. Companies trust SambaSafety to keep their employees safe on the roads, price and reduce risk, help protect their brand, their bottom line, and our global community.

We've built an inclusive, supportive, and exceptional culture where every employee is empowered in their role. Don't take our word for it; we've been recognized as a Top Workplace by The Denver Post, Albuquerque Journal, Sacramento Bee, and Built In Colorado. And our employees rate SambaSafety as top-notch, with a rock solid Top Rating on Glassdoor.

The Account Manager develops and grows a portfolio of key SambaSafety accounts within an assigned territory, bringing an entrepreneurial mindset to upselling and cross-selling. This role collaborates with cross-functional internal teams to resolve service and care issues, ensuring clients realize full value from their investment.

Owns growth and retention for an assigned portfolio of over 500 customer accounts; individual contributor role with no direct reports.

• Manages current customers and maintains relationships with decision makers at the executive and management levels.
• Exceeds assigned revenue quotas and other performance objectives for customer growth.
• Thinks strategically to prioritize key customers from a large portfolio of accounts.

• Consults customers on how additional SambaSafety products can help solve their unique safety and risk challenges.
• Conducts customer QBRs (Quarterly Business Reviews) with top accounts.

• Maintains a high level of client satisfaction to ensure clients realize full value from their investment with SambaSafety.
• Collaborates with cross-functional internal teams to resolve service and care issues.

• Ability to manage a large portfolio of accounts with competing priorities.
• Strong consultative selling and relationship-building skills.
• Working knowledge of CRM tools, preferably Salesforce.
• Excellent written and verbal communication skills.

• 3–5 years of sales or account management experience, preferably in SaaS or technology.

• Experience managing a large-volume portfolio of accounts (500+).

• Standard business hours, hybrid work arrangement.
• Some client-facing travel may be required.
• Operates in a fast-paced, high-ambiguity environment with multiple initiatives happening simultaneously.
• Must be comfortable working across multiple time zones with geographically dispersed teams.