Sales Operations Coordinator

Are you the person who keeps everything organized, anticipates what needs to happen next, and makes sure nothing falls through the cracks? If so, we want you on our team!

At AllTech Services, we're looking for a proactive, detail-oriented, and highly organized Sales Operations Coordinator to work directly alongside our Sales Manager and help drive the success of our residential HVAC sales department.

This is more than an administrative position. You'll be the Sales Manager's right hand, helping coordinate daily sales activities, track performance, maintain accountability, and ensure our Comfort Advisors have everything they need to succeed.

We're looking for someone who takes initiative, thrives in a fast-paced environment, and enjoys being the person everyone can depend on.

For over 20 years, AllTech Services has been a trusted leader in HVAC and plumbing throughout Northern Virginia.

Our culture is built around four core values:

C – Curiosity | A – Ambition | R – Responsibility | E – Empathy

We work together, grow together, and win together. We believe in recognizing hard work, developing our people, and creating opportunities for long-term success.

• Work directly with the Sales Manager to organize daily priorities, activities, and department operations.

• Anticipate needs, identify challenges, and proactively help resolve issues.

• Prepare sales reports, monitor performance metrics, and track team goals.

• Coordinate sales meetings, schedules, communications, and follow-up activities.

• Help maintain accountability by tracking outstanding tasks, commitments, and deadlines.

• Keep the Sales Manager informed of important updates, opportunities, and potential concerns.

• Monitor incoming leads, sales appointments, open estimates, and pending proposals.

• Track sales opportunities and ensure customer follow-ups are completed promptly.

• Maintain accurate CRM records, sales pipelines, and reporting dashboards.

• Assist Comfort Advisors with proposals, contracts, customer communications, and documentation.

• Identify opportunities to improve sales processes, efficiency, and overall team performance.

• Help ensure sales procedures and company standards are consistently followed.

• Serve as a key communication link between Sales, Customer Service, Installation, and Operations.

• Coordinate sold jobs, contracts, equipment orders, and installation scheduling.

• Ensure paperwork, customer information, and job details are accurate and complete.

• Assist with purchase orders, material coordination, and job costing when needed.

• Follow through on outstanding issues to keep projects moving forward.

• Help ensure a seamless customer experience from the initial appointment through installation.

• Communicate professionally with customers regarding appointments, proposals, and next steps.

• Help resolve scheduling concerns and communication gaps.

• Ensure customers receive timely updates and consistent follow-through.

• Represent AllTech's commitment to professionalism, integrity, and exceptional service.

We don't just need someone who can follow instructions. We need someone who can think ahead.

Our ideal candidate is:

• Proactive: You recognize what needs attention and take action without waiting to be asked.

• Highly Organized: You can juggle multiple priorities while keeping the details straight.

• Accountable: You take ownership of your responsibilities and follow through on commitments.

• Confident: You're comfortable communicating with managers, sales professionals, and customers.

• Detail-Oriented: You understand that small details can make a big difference.

• Analytical: You enjoy tracking numbers, reviewing reports, and identifying opportunities for improvement.

• Resourceful: You approach challenges with a solutions-focused mindset.

• Team-Focused: You genuinely enjoy helping others succeed.

• 2+ years of experience in sales coordination, sales operations, administrative support, or a similar role.

• Experience supporting a Sales Manager, Sales Director, or high-performing sales team preferred.

• Strong organizational, communication, and multitasking skills.

• Proficiency with Microsoft Office, particularly Excel, and CRM systems.

• Ability to maintain accurate records, prepare reports, and track sales performance.

• Comfortable working independently and managing competing priorities.

• Experience in HVAC, plumbing, home services, or a related industry is a plus.

• Ability to work a flexible schedule, including alternating weekends.

• Must work on-site at our Northern Virginia office.

• Must pass a background check and pre-employment drug screening.

Behind every successful sales team is someone making sure the details are handled, the communication is clear, and the right things happen at the right time.

That's where you come in.

As our Sales Operations Coordinator, you'll be an essential partner to the Sales Manager, helping create the organization, efficiency, and accountability that allow our entire sales department to succeed.

You'll have the opportunity to work closely with leadership, develop your knowledge of sales operations, and make a measurable impact on the company's success.

This isn't just a job where you check boxes. It's an opportunity to become an indispensable part of a winning team.

At AllTech Services, your initiative will be valued, your contributions will be recognized, and your professional growth will be encouraged.

Apply today and become the right hand behind a high-performing sales team!