Business Development Specialist

The Business Development Specialist drives demand generation and pipeline growth by engaging prospective and existing customers through inbound and outbound outreach, qualifying sales opportunities, and executing targeted marketing and sales campaigns. This role partners with Sales and Marketing to identify customer needs, advance qualified opportunities through the sales funnel, and maintain accurate customer and opportunity data within Salesforce. Success requires strong communication and relationship-building skills, effective prospecting and qualification techniques, attention to detail, and the ability to manage multiple priorities while delivering an exceptional customer experience and measurable pipeline impact.

• Execute inbound and outbound customer engagement activities across phone, email, digital, and marketing channels to identify customer needs, qualify opportunities, and generate pipeline.

• Conduct customer discovery and lead qualification by assessing business needs, buying intent, and opportunity potential, then determining appropriate next steps for sales engagement.

• Manage assigned sales and marketing campaigns from launch through completion, including campaign preparation, outreach execution, lead follow-up, qualification activities, opportunity creation, and performance tracking.

• Create, maintain, and update customer records and sales opportunities within Salesforce and related systems, ensuring accurate documentation of customer interactions, qualification outcomes, and pipeline activity.

• Partner with Marketing, Sales, and internal stakeholders to improve lead quality, optimize campaign effectiveness, support opportunity handoffs, and contribute to pipeline growth and commercial objectives.

• 1+ years of experience in demand generation, inside sales, lead qualification, or customer engagement with a demonstrated ability to generate and qualify sales opportunities.

• Bachelor's degree in Business, Marketing, Communications, or a related field.

• Demonstrated ability to engage customers, conduct discovery conversations, identify customer needs, qualify opportunities, and build relationships that support pipeline growth.

• Experience using Salesforce or similar CRM platforms, with strong attention to detail in managing customer, lead, and opportunity data.

• Ability to manage multiple priorities, campaigns, and customer interactions while delivering a high-quality customer experience and meeting performance expectations.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.

• Discover our rich and exciting history.

• Learn more about our purpose.

• Learn more about our culture.

The hourly pay range for this position in Nashville, TN is $25.00 - $40.00, plus overtime eligibility.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.   

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

• US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

• Company relocation benefits will not be provided for this position.  For this position, you must reside in or within commuting distance to Nashville, TN.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates.  Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.