Account Manager

At Fifth Ring, we help ambitious B2B organisations connect with the right audiences, solve complex challenges and achieve meaningful growth.

We're looking for an experienced Account Manager to join our Client Services team in Houston. This is a pivotal role within the agency, responsible for leading client relationships, delivering integrated marketing programmes and identifying opportunities to grow and strengthen client partnerships.

You'll act as a trusted advisor to clients, balancing strategic thinking with hands-on project leadership to ensure campaigns are delivered effectively, efficiently and with measurable impact. Working closely with colleagues across client services, delivery, finance and business development, you'll play a key role in helping our clients and agency succeed.

• Develop and maintain strong relationships with client stakeholders.
• Understand clients' business objectives, challenges and opportunities.
• Act as a strategic advisor, providing marketing and communications guidance that creates value.
• Ensure client deliverables align with business goals and achieve desired outcomes.
• Manage multiple client accounts simultaneously while maintaining exceptional service standards.

• Oversee the successful delivery of integrated marketing campaigns and projects.
• Work closely with delivery teams to ensure projects are delivered on time, within budget and to the highest quality standards.
• Develop clear, comprehensive briefs that align internal teams around objectives and expectations.
• Balance strategic account management responsibilities with day-to-day project delivery.
• Monitor project performance and provide recommendations for continuous improvement.

• Identify opportunities to expand existing client relationships and increase account value.
• Support new business activity and contribute to client acquisition efforts.
• Build account development plans that drive long-term growth.
• Support negotiations and commercial discussions as required.
• Stay informed on industry trends and emerging opportunities to bring fresh thinking to clients.

• Take ownership of account budgets and financial performance.
• Work closely with the finance team to manage forecasts, billing plans, purchase orders and invoicing.
• Monitor project profitability and ensure accurate budget management.
• Minimise over-servicing through effective planning and resource management.
• Ensure time recording and project administration are completed accurately.

• Partner with colleagues across client services, business development, creative, digital and delivery teams.
• Work closely with the Traffic Manager to ensure resources and schedules remain aligned.
• Provide support and guidance to junior team members where appropriate.
• Foster collaboration across Fifth Ring's global locations.
• Champion agency processes, values and best practice

You'll be a commercially minded, highly organised and client-focused professional who enjoys building strong relationships and delivering outstanding work.

• Experience in an Account Manager, Client Services, Marketing or Agency role.
• Strong project management and organisational skills.
• Excellent communication and stakeholder management abilities.
• Experience managing multiple client projects simultaneously.
• Strong commercial awareness and budget management experience.
• Ability to build credibility and trust with clients at all levels.
• A proactive, solution-focused approach and a passion for client success.

• Experience within a B2B marketing agency environment.
• Knowledge of integrated marketing campaigns, digital marketing and content strategy.
• Experience working with clients in energy, industrial, engineering, manufacturing or other complex B2B sectors.
• Experience contributing to business development and account growth initiatives.
• Exposure to international clients and markets.

At Fifth Ring, you'll work with ambitious clients, talented colleagues and global brands across a range of industries.

In return, we offer:

• A collaborative, supportive and ambitious culture.
• Opportunities to work with international clients and global teams.
• Ongoing training and professional development.
• Career progression opportunities within a growing business.
• Flexible and hybrid working options.
• Competitive salary and benefits package.
• The opportunity to make a meaningful impact for both clients and the agency.

If you're passionate about building relationships, delivering exceptional client experiences and helping organisations achieve their goals, we'd love to hear from you.