Sales Administrator Support

NeoWork is seeking a bilingual Sales Administrator to support a South American sales team with day-to-day order management and freight coordination. This is a remote, individual contributor engagement. The contractor will work closely with the team lead and must follow structured order and shipping procedures with consistent accuracy.

Responsibilities

• Create, review, and process purchase orders and sales orders in accordance with established workflows
• Schedule freight pickups and deliveries and coordinate shipments with FedEx, UPS, and global freight forwarders
• Track shipments, resolve delivery exceptions, and communicate status updates to the sales team
• Process and manage invoices using business invoicing software
• Maintain accurate records across order, shipping, and invoicing systems
• Communicate with internal stakeholders and external carriers in English and Spanish

• Professional written and spoken proficiency in English and Spanish
• Experience processing purchase orders and sales orders in a structured business environment
• Experience coordinating freight logistics with carriers such as FedEx, UPS, or global freight forwarders
• Strong attention to detail and the ability to follow structured, process-oriented workflows
• Proficiency with business software and the ability to learn new systems quickly
• Reliable remote working setup with a stable internet connection
• General familiarity with IT hardware components such as routers, switches, and servers is a plus