Inside Sales Representative

RAdata, a Protect Environmental company is driven by a mission to create healthy, safe, clean, and sustainable indoor environments across the United States.

We’re seeking an Inside Sales Representative to join our team. In this office-based role, you’ll help customers find solutions for radon mitigation and water treatment by managing inbound leads, educating clients on environmental health risks, preparing proposals, and guiding customers through the sales process. Through strong communication, consistent follow-up, and relationship building, you’ll drive sales growth while helping customers create healthier environments.

• Uncapped Earning Potential: Earn commission based on sales performance and closed projects.
• Performance Incentives: Opportunities for additional incentives or bonuses through company programs.
• Career Growth: Develop your sales skills and build expertise in the environmental services industry.
• Meaningful Work: Help customers address environmental health concerns and protect their homes and properties.
• Customer Relationships: Build lasting connections with customers, environmental consultants, home inspectors, real estate professionals, and property managers.

• Have experience in inside sales, customer service, water treatment, environmental services, or a related technical field.
• Have excellent verbal and written communication skills and enjoy helping customers find solutions.
• Are comfortable explaining technical concepts, environmental risks, and service options in an easy-to-understand way.
• Are organized, detail-oriented, and able to manage multiple leads and priorities simultaneously.
• Have strong follow-up, time management, and problem-solving skills.
• Are confident presenting proposals, discussing pricing, and closing sales.
• Are proficient in Microsoft Office Suite, Adobe Acrobat, and CRM systems.
• Have a background in construction, electrical, plumbing, HVAC, or building maintenance, which is a plus.
• Work well with customers, field technicians, and team members to ensure a smooth customer experience.

• →Respond to inbound calls, emails, and web inquiries about radon mitigation, water treatment, and other environmental services.
• →Qualify leads by identifying customer concerns related to radon exposure, water quality, and indoor environmental health.
• →Recommend appropriate solutions, including radon mitigation systems, water filtration options, and treatment technologies.
• →Prepare accurate proposals and estimates based on customer needs and property details.
• →Present pricing, explain service options, and guide customers through the decision-making process.
• →Follow up consistently with prospects to increase conversions and close sales.
• →Build and maintain relationships with referral partners, including environmental consultants, home inspectors, real estate professionals, and property managers.
• →Educate customers on environmental risks, system operation, installation expectations, and long-term benefits.
• →Maintain accurate CRM records, track sales activity, and manage an organized sales pipeline.
• →Coordinate with field technicians and installation teams to support scheduling, project handoffs, and customer expectations.
• →Meet or exceed sales and revenue goals across radon mitigation and water treatment services.
• →Identify opportunities to improve the customer experience and overall service delivery.

• High School Diploma or GED preferred.
• Experience in inside sales, customer service, or a related field is preferred.
• Experience in environmental services, water treatment, or a technical industry is a plus.
• Proficiency in Microsoft Office Suite, Adobe Acrobat, and digital communication tools.
• Ability to learn technical information and clearly explain service options to customers.
• Strong organizational skills and attention to detail, with the ability to manage multiple opportunities and meet established deadlines.
• Excellent interpersonal, communication, and customer service skills.
• Ability to coordinate effectively with customers, field teams, and management.
• Comfortable working in a fast-paced, customer-focused office or hybrid environment.