Sales Support Specialist, Hospitality
SalesSales Operations Specialist
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Quick Summary
Key Responsibilities
Engage in real conversations. Communicate honestly with respect and professionalism. Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best.
Technical Tools
SalesSales Operations Specialist
About Waterworks
When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.
What We Provide
What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.
The Role
The Client Support Specialist, Hospitality\Multi Unit will partner with the sales team and leaders to achieve maximum profitability through effective order management and solving client issues, while elevating service to a true luxury brand experience. The role will own the full order lifecycle from pre-order activities through shipment. Other responsibilities include preparation for client meetings, samples, inventory transfers, processing refunds, taking payment, etc. The right candidate will be highly organized, have a passion for design, a customer-centric approach to conducting day to day business, and enjoy working in a fast-paced, environment.
This is a hybrid role that requires onsite presence a minimum of 3 days per week at the Global Corporate Office in Danbury, CT.
Our Values
Be Authentic: Engage in real conversations. Communicate honestly with respect and professionalism.
Raise The Bar: Share ideas to uphold our standard of excellence. Never settle for less than the best.
Own It: Be responsible for your results. Empower yourself and others to step forward and lead.
Partner For Perfection: Collaborate with peers and teammates to deliver superior service to our clients.
Love What You Do & Do What You Love: Generate excitement and enthusiasm for our brand and company.
Waterworks is committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role. Final offer amounts are determined by multiple factors including candidate's experience and expertise and may vary from the amounts listed above.
Waterworks is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
Location & Eligibility
Where is the job
Danbury, United States
On-site at the office
Who can apply
US
About this job
- Pay per year
- $53,000–$58,000 a year
- 5% below the $58,240 median for Sales Operations Specialist jobs on Jobera (100 salaries).
- Who can apply
- United States
- Posted
- Today
Listing Details
- Posted
- October 28, 2026
- First seen
- October 28, 2026
- Last seen
- October 28, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 79%
- Scored at
- October 28, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
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