Territory Sales Manager

THE WORK: Discover the opportunity to make a meaningful impact through collaboration and thoughtful decision-making. You will collaborate to perform effectively, engage with multiple teams, and contribute to key decisions. Providing solutions to challenges for your immediate team and across multiple teams will be an essential part of your role. This position will allow you to grow and apply your expertise in Customer Interaction Management in a dynamic and supportive environment. We warmly invite you to bring your passion and skills to this exciting journey.

• Build and nurture strong relationships with existing customers to support their onboarding and product adoption.
• Assist customers in expanding their usage of products by identifying opportunities for growth and renewal.
• Troubleshoot customer issues and coordinate with appropriate teams to ensure timely resolution.
• Conduct post-sales interactions including inbound and outbound communications to maintain customer satisfaction.
• Collaborate with cross-functional teams to enhance customer experience and address challenges effectively.

• →Expert proficiency in Customer Interaction Management.
• →Advanced proficiency in B2B Sales.
• →A minimum of 2 years of experience in relevant related skills.
• →High School Diploma/GED in relevant field of studies.

• Advanced Customer Service Management.
• Intermediate communication skills.
• Intermediate problem-solving skills.
• Beginner data analysis skills.
• Advanced conflict resolution skills.

Visit us at www.accenture.com 

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work. 

As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.

 
We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.

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