Manager, Business Development- Corporate Takaful Business (GETB)

Responsible for achieving the set annual target, driving sales initiatives and ensuring performance of all sales activities. To assist superior to activate, grow and expand productivity of Employee Benefits (EB) and Group Affinity (GA) scheme and to retain existing renewal business via direct / broking / agency channels.

Key responsibilities:

• Works with superiors to plan and execute strategies for achieving personal sales targets by developing renewal and new business

• Grows Group Takaful – EB and GA business through direct channels and partners to meet business targets

• Monitors sales performance and key initiatives, preparing sales reports

• Build and maintains professional relationships with clients and intermediaries, ensuring a high level of service delivery and customer satisfaction

• Assists in organizing events, employee briefings, presentation on claims utilization review for corporate clients

• Ensures seamless implementation of certificate processes, including enrolment, briefing, setup and billing

• Follows up on unpaid contributions and claim recoveries.

• Works proactively and transparently with internal teams (Operations, Finance, Claims) to optimize customer experience

• Promotes a positive work culture and support expected behaviours in the team.

• Adheres to Credit Control Guideline (CCU) and ensure to follow up on outstanding contribution and claims recoveries

• Performs any other additional duties as may be assigned as necessary, in alignment with the nature of the role

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

• Bachelor's degree in Marketing, Business, Administration, Takaful/Insurance, or equivalent

• Minimum of 5 - 7 years' experience in a sales-related role

• Strong customer focus with the ability to build and maintain relationships across the organization and externally

• Proven track record in sales, marketing, or business development with excellent interpersonal, communication and networking skills

• Skilled at handling complaints and requests with urgency, maintaining impartiality objectivity

• Willingness to work flexible hours, including weekends, public holidays or after office hours for training, product launches or special events

• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

• Excellent ability to communicate, present, persuade and influence effectively at all levels of the organization

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.