Sales Manager, Operations

Your potential has a place here with TTEC’s award-winning employment experience.  As a Sales Supervisor working onsite in Tempe, AZ, you’ll be a part of bringing humanity to business. #experienceTTEC  

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in United States says it all!

Base Salary $60,000/year + bonus opportunities
help us grow our sales representative team
eligible for generous employee referral bonus opportunities

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  Coach sales associates to achieve company and client goals through observations, feedback, and support

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  Help your team build consultative sales skills, including creating value, building urgency, and communicating persuasively with customers

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  Support customer escalations and guide associates through account management conversations

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  Monitor team performance, attendance, and daily activity to help associates stay on track

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  Coordinate training or updates on products, services, tools, processes, and client expectations

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  Use TTEC and client systems throughout the day to support your team, resolve questions, and complete administrative tasks

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  Grow your leadership experience as a first-line manager by motivating, mentoring, and supporting career development for your team

• High school diploma or equivalent

• 4+ years of contact center experience, including inbound and outbound motions

•  2+ years of applied sales experience with a customer-focused mindset

• Experience leading a sales representative team

• Ability to support multiple products and services while clearly articulating value to customers and coaching team members

• Ability to understand and communicate technical solutions and business value

• Strong verbal and written communication skills with clarity, detail, and professionalism

• A team environment supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And yes... $60,000/yr base + performance bonus opportunities, benefits you'd expect like paid time off, wellness and healthcare benefits and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit  https://www.ttecjobs.com/en/us-employee-benefits for more information.    

About TTEC  
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Onsite