Senior Account Sales Representative

Looking for a role where you can engage directly with customers and drive meaningful results? As a Senior Account Sales Representative at Spectrum, you’ll connect with residents and property managers in New York City’s multi-dwelling units, presenting solutions that simplify their lives. Your efforts will directly contribute to expanding Spectrum’s reach and enhancing customer satisfaction. Join Spectrum and unlock your potential with a competitive base salary starting at $40,000 plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.  

• Develop relationships with property managers and residents to promote Spectrum products and services 
• Achieve monthly sales goals by generating new leads and increasing sales volume in assigned MDU properties 
• Engage customers through door-to-door visits, lobby events and consistent follow-up 
• Assist existing customers by introducing additional services to generate incremental revenue 
• Resolve customer concerns according to Spectrum policies, ensuring issues are followed through to completion 
• Maintain awareness of competitor activity and share market insights with management 
• Attend sales meetings and training sessions to strengthen your knowledge and skills 
• Accurately complete sales documentation and handle customer funds in alignment with company guidelines 

• Spends approximately 80% of time in outside environment for extended periods of time in any season with potential exposure to inclement weather  
• Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)  
• Exposure to moderate noise levels  
• Must be able to work evenings and weekends  
• Variable hours: may include weekends, holidays, and split days off 
• Walking door to door for extensive periods through local communities 

• High School Diploma or equivalent work experience 

• 1+ years of experience in sales or customer service 

• 2+ years of sales or relevant work experience 

• Knowledge of cold call sales skills, persuasion, and clear communication skills  
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle  
• Ability to work outside for extended periods in any season and/or during inclement weather  
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications  
• Valid driver's license with a satisfactory driving record within Company required standards 

• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals 
• Knowledge of cable or telecommunications services  
• Experience with consumer education of products and services  
• Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred