FIT Sales Consultant

Uk - Cheltenhammid

SalesAccount Executive

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Quick Summary

Key Responsibilities

Summary To design tailor-made FIT programmes for A&K sales offices or travel advisors, checking the feasibility of itineraries and making suggestions as appropriate.

Requirements Summary

Desired Skills-Set: A confident, positive attitude Strong spoken and written communication skills.

Technical Tools

SalesAccount Executive

Job Description:

Come and join one of the world’s leading luxury travel brands.

A&K Travel Group is a dynamic collection of travel and cruise companies, including Abercrombie & Kent, Crystal, and the world’s oldest travel agency, Cox & Kings. We create unique, immersive travel experiences worldwide. Our people make us a great place to work, fostering a supportive environment with ongoing training and global career opportunities. We also make a difference: Abercrombie & Kent Philanthropy has supported communities for 40 years, and we were recognised by Which? for exceptional client care during the pandemic.

Responsibilities

~1 min read

To design tailor-made FIT programmes for A&K sales offices or travel advisors, checking the feasibility of itineraries and making suggestions as appropriate.
Meet or exceed set and agreed turnaround, sales, conversion and margin targets.
To negotiate better hotel and land provider rates rates where possible
To cost each programme accurately, competitively and to the required level of quality within the agreed time frame whilst maintaining creativity, using the in-house reservations system
To actively follow up on all new business quoted until a definitive result is obtained.
On confirmation, set up the file and ensure the reservation system are accurate before handing over to the operator.
To actively investigate new products and opportunities to achieve greater sales to existing and new clients.
To check, when requested, costings and itinerary content of programmes which have been set up by other team members.
To check the final itinerary and Supplier Information Report before it is sent to all suppliers, as required.
To built strong relationships with a global clientele of luxury travel industry professionals in order to encourage repeat business.

Financial

To ensure appropriate terms are sent to clients and deposits taken
To create financial statements, including matters related to travel advisor commissions
To ensure that correct funds are received from a client by the agreed dates

Quality Control / Customer Service:

To develop an itinerary which is operationally viable from the outset
To assist managers and operations staff in handling issues as they arise
To provide Quality Control information to the Manager/Supervisor as required
To proactively participate in, and provide training on destinations, products and procedures

General

To provide emergency mobile telephone service on a rota basis and provide all necessary information for the emergency file
General office duties such as answering telephone etc.
Any other reasonable duties as requested by the Manager/Supervisor
Provide guidance and assistance to members of staff in other European A&K DMC locations.

EXPERIENCE & QUALIFICATIONS:

Desired Skills-Set:

A confident, positive attitude
Strong spoken and written communication skills. A second European language is advantageous
A Good level of geographical and general knowledge of Europe is advantageous
Up-to-date knowledge of Outlook, Word, Teams and Excel
A natural affinity for sales and (over) achieving goals
A real passion for travel
Ability to multi-task and work under pressure
Attention to detail
A willingness to develop relationships with clients
Good and effective time management