Vendor Relations Manager

Position Purpose:
Manages strategic relationships with third-party delegated partners, with accountability for operational performance, service-level compliance, financial oversight, and effective execution of delegated services. Serves as the primary liaison between delegated partners and internal stakeholders, proactively identifying risks, resolving performance issues, and implementing business solutions that support organizational objectives. Represents the organization throughout the partner lifecycle, from implementation and launch through ongoing operational governance.

Key Details: This position is remote within the United states with up to 10% travel required.

 

• Provide direct account and relationship management for assigned delegated partners, including governance meetings, agenda development, issue tracking, decision documentation, and follow-up of action items.
• Lead SLA and performance management, including review and distribution of performance dashboards, identification of performance gaps and trends, establishment of corrective actions, and ongoing monitoring of contractual service standards.
• Maintain regular communication with delegated partners and serve as a central point of coordination between external partners and internal business stakeholders.
• Provide oversight and direction for complex initiatives, implementations, operational changes, and strategic projects involving delegated partners, ensuring appropriate alignment, accountability, and execution.
• Provide financial oversight of delegated services, including validation of payment accuracy and timeliness, identification and resolution of discrepancies, and coordination with internal and external stakeholders on reconciliation activities.

Education/Experience: Bachelor's degree in Business Administration, Public Administration or related field or equivalent experience. Five plus years of experience supporting working with Primary Care Providers, Account Management experience working in Healthcare or related field, able to present to executive-level teams at the delegated entities

Pay Range: $87,700.00 - $157,800.00 per year

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
 

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act