Sales Admin

About us We are a leading independent telecoms infrastructure company, with one of the most extensive tower portfolios across Africa and the Middle East. Our business model promotes tower infrastructure sharing and enables mobile network operators (MNOs) to deliver mobile connectivity more quickly, reliably, cost-effectively and with a lower carbon footprint. In turn, this supports the expansion and quality of mobile connectivity, driving sustainable development in our markets. A bit about the Team Helios Towers is a growing organisation made up of diverse, multicultural talent from around the world, which is the pride of our business. Our mission, purpose and values underpin our drive to foster a culture that is inclusive with a focus on growing local talent. Our Values We are led by our values of Partnership, Integrity and Excellence, coupled with a strong culture of sustainability, to ensure that communities and local people are supported in our markets of operation. Purpose of the Job Support the Sales team with administration, document control, customer and sales data analysis, reporting and follow-up. The role will help maintain accurate ITP, ISL and contract records, improve visibility of sales performance and support timely invoicing decisions. JOB SPECIFICATIONS / MINIMUM REQUIREMENTS Education: Bachelor’s degree or final-year studies in Business Administration, Sales, Marketing, Finance, Data Analysis or a related field. Work Experience: Fresh graduate profile. Any internship, volunteering or academic project involving sales support, administration, data entry, customer service or analysis is an advantage. PREFERRED REQUIREMENTS · Strong Microsoft Excel skills, including pivot tables and lookup formulas. · Ability to organise and analyse large datasets and maintain accurate records. · Good written communication in French; working English is an advantage. KEY JOB RESPONSIBILITIES · Maintain organised and complete sales files, including ITPs, ISLs, contracts and supporting records. · Compare audit outcomes, ITPs, ISLs and contract information to support invoicing decisions. · Update sales trackers, customer records and performance dashboards. · Prepare regular sales reports and provide clear updates on findings and outstanding actions. · Support preparation and administration of sales and operational review meetings. · Record minutes, decisions and follow-up actions from sales meetings. · Identify data discrepancies and escalate unresolved issues to the appropriate owner. · Support improvements to sales processes, reporting tools and data quality controls. · Coordinate with Finance, Operations and other functions to resolve data issues and support customer delivery. · Maintain confidentiality and accuracy of customer and commercial information. PERSON SPECIFICATION / DESIRED SKILLS · Sales administration · Data analysis and Excel · Document control · Reporting and dashboard support · Attention to detail · Cross-functional coordination KEY PERFORMANCE INDICATORS · Accurate and complete sales documentation · Timely updates to trackers and reports · Reduction in unresolved data discrepancies · Compliance with sales processes and confidentiality requirements EQUALITY, DIVERSITY AND INCLUSION Helios Towers is committed to promoting equal opportunities in employment. Applicants will receive equal treatment regardless of age, disability, marital status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief. ROLE DEPENDENCIES · HT policies and procedures · Mastercard Foundation Graduate Programme requirements · Confidentiality, data protection, HSE and compliance requirements STAKEHOLDERS LANDSCAPE Internal stakeholders: Hiring function, People Team, Finance, IT, Operations and other relevant OpCo and Group functions. External stakeholders: Customers, suppliers, service providers, contractors or programme partners, as applicable to the role.