Account Manager

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous accolades, including a Certified Great Place to Work in 2026, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

As an Account Manager at Front, you will own the commercial health and growth of a portfolio of customers. This is a relationship-driven role where you’ll manage renewals, uncover expansion opportunities, and help customers get more value from Front over time.

You’ll partner closely with a dedicated Customer Success Manager (CSM). While the CSM focuses on product adoption and value realization, you will own the commercial relationship—building trusted relationships with customer stakeholders, navigating complex opportunities, and delivering predictable revenue outcomes. This role is a great fit for someone who combines commercial acumen, customer empathy, and operational rigor.