Associate Director of Sales

Grand Hyatt Amman enjoys a prime location at the heart of Amman. The hotel is well equipped for hosting business and social gatherings of every description. The hotel team is committed to maintaining the highest standards of luxury, quality and service which define the company.

The Role

The Associate Director of Sales will support the Director of Sales in leading and developing a high-performing sales team, ensuring the hotel maintains its position as a market leader in Amman and within Hyatt Hotels Corporation. This includes: assisting in driving revenue growth across all market segments, achieving and exceeding sales targets, developing strategic business relationships, and contributing to the overall commercial success of the hotel. The Associate Director of Sales will play a key role in coaching the sales team, identifying new business opportunities, and ensuring the effective execution of the hotel's sales strategy.

Key Responsibilities:

·         Assist in leading, mentoring, and developing the sales team to achieve individual and departmental goals.

·         Support the Director of Sales in the development and execution of strategic sales plans to maximize revenue and market share.

·         Identify new business opportunities, emerging markets, and revenue streams to drive hotel performance.

·         Build and maintain strong relationships with key corporate accounts, government entities, travel partners, event planners, and industry stakeholders.

·         Conduct sales calls, presentations, and client meetings to secure new business and strengthen existing partnerships.

·         Negotiate contracts, rates, and agreements for group, corporate, conference, and event business.

·         Analyze market trends, competitive activity, and business performance to identify opportunities and mitigate risks.

·         Collaborate closely with Revenue Management, Marketing, and Operations teams to ensure commercial objectives are achieved.

·         Participate in forecasting, budgeting, account planning, and business review processes.

·         Represent the hotel at industry events, trade shows, networking functions, and client entertainment activities.

·         Ensure all sales activities, reports, and account management practices are maintained in accordance with Hyatt standards.

Due to local labor law restrictions, applicants must hold work authorization for Jordan, namely a Jordanian ID

With Hyatt, you will enjoy many great benefits: 

·         Complimentary stays at Hyatt hotels.

·         Free Parking.

·         Special and additional leaves / paid time-off.

·         Medical and life insurance.

·         Special employee discounts on the hotel services.

·         Minimum 4-6 years of progressive sales experience within the hospitality industry, including at least 2 years in a similar role in a luxury or upscale hotel environment.

·         Proven track record of achieving and exceeding sales targets and driving revenue growth.

·         Excellent communication, negotiation, and presentation abilities.

·         Strong analytical and business acumen with the ability to interpret market and financial data.

·         Ability to build effective relationships with internal and external stakeholders.

·         Highly motivated, results-oriented, and passionate about delivering exceptional customer experiences.