Assistant Spa Sales Manager

Nc-Chapel Hill-mid

SalesSales Manager

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Quick Summary

Requirements Summary

Relevant experience -- 2-3 years of sales and customer service excellence, preferably in the salon/spa, retail, or hospitality industry.

Technical Tools

SalesSales Manager

Benefits:

Bonus based on performance
Employee discounts
Flexible schedule
Opportunity for advancement
Paid time off
Wellness resources

Hand & Stone Massage and Facial Spa in Chapel Hill is seeking a full-time Assistant Spa Sales Manager for our established spa. The ideal candidate is goal-oriented, growth-minded, and passionate about sales and customer service. The Assistant Spa Sales Manager will work closely with the Spa Manager to lead the front-desk Spa Associate Sales team and assist with other operational leadership needs.

Assistant Spa Sales Manager performance will be based on the following metrics:

Membership revenue growth -- key drivers are team membership sales and membership retention.
Gift card revenue growth -- key drivers are team gift card sales and average gift card value.
Service revenue growth -- key drivers are schedule capacity utilization and average ticket value.

What you need to succeed in this role:

Relevant experience -- 2-3 years of sales and customer service excellence, preferably in the salon/spa, retail, or hospitality industry.
Flexible schedule – this role requires you to work a variety of hours, including some evenings and weekends.
Effective leadership skills -- personal integrity and commitment, team-building, accountability for all, coaching and mentoring, listening and communication, analytical thinking, and inspiring.