Associate - Agency Sales Risk and Controls

Responsible for overseeing and strengthening risk management and control practices within the agency sales channel to ensure compliance with regulatory requirements, company policies, and governance standards. The role includes identifying, assessing, and monitoring sales conduct risks, reviewing control effectiveness, investigating risk events and breaches, conducting thematic reviews, and coordinating remediation efforts with stakeholders. The position also supports the development and implementation of risk mitigation measures, governance frameworks, reporting, and awareness initiatives to promote a strong risk and compliance culture across the agency force.

• Conduct regular monitoring, reviews, and trend analysis to identify emerging risk patterns, control gaps, and areas requiring management attention.
• Perform risk assessments and surveillance activities to facilitate proactive risk identification and preventive intervention measures.
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the Company.
• Highlight any potential concerns /risks and proactively shares best risk management practices.

• Preferably tertiary qualification in Law, Insurance, Business Administration or other related field.
• Minimum 2 years working experience in related field.
• Good inquiring, probing skills and possess high analytical thinking.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Initiative to improve current state of things and adaptable to embrace new changes.

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.