Sales Development Representative (Hybrid)

The Sales Development Representative will act as pre-sales support and is responsible for qualifying leads at the initial stages in the sales funnel. This position must research potential customers, connect with and educate prospects on our product offerings and qualify the leads before passing them to the sales sales team. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in (our CRM) Salesforce.com and (in our Sales Automation Tool). 

KnowBe4 empowers organizations to make smarter security decisions every day. Trusted by over 70,000 organizations worldwide, KnowBe4 helps strengthen security culture and manage human risk. KnowBe4 offers a comprehensive AI-driven "best-of-suite" platform for human risk management (HRM), creating an adaptive defense layer that fortifies user behavior against the latest cybersecurity threats. The HRM+ platform includes modules for awareness and compliance training, cloud email security, real-time security coaching, crowdsourced anti-phishing, AI Defense Agents and more. As the only global security platform of its kind, KnowBe4 transforms an organization's largest attack surface—the workforce—into your biggest asset, actively protecting the organization against cybersecurity threats.

• →Identify and qualify prospective customers who are a good fit for KnowBe4’s range of products and services (including Egress)
• →Develop opportunities for the sales team from prospecting and marketing generated leads
• →Develop and implement outbound prospecting to engage prospective buyers
• →Respond, engage and qualify inbound leads and inquiries
• →Collaborate with sales and marketing team members on strategic sales approach
• →Develop and execute on a strong prospecting plan of attack, including email and call scripts
• →Track all relevant qualification and lead management activity using Salesforce.com
• →Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com and Salesloft
• →Provide in depth information to the Regional sales teams to enable the most qualified and productive demos

• Bachelor’s degree  or relevant experience 
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Gmail and Google Docs
• Experience with MS Office
• Proven Leadership abilities
• Organizational project management experience
• Excellent verbal and written communications
• Good computer skills
• Friendly phone voice
• “Pleasantly persistent” as it can take multiple tries to reach a prospect
• Ability to leave a message and sound interested
• Must be highly organized and results-oriented

The compensation for this position ranges from $80,000 - $85,000 including base, bonuses and commissions, which will vary depending on how well an applicant's skills and experience align with the job description listed above.

No recruitment agencies, please.