National Sales Account Director, Spain

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands and business lines can open the door for exciting career and growth opportunities to our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences and jobs into careers.

Your Role

As Account Director, Spain, you’ll help grow Hyatt’s presence across Spain by finding and developing new business opportunities. You’ll build relationships with prospective customers and partners, turn qualified opportunities into business for participating Hyatt hotels, and work closely with hotel, regional and global teams to ensure each opportunity is commercially sound and well served.

You’ll be part of Hyatt’s EAME National Sales Force, a newly funded, self-funding team operating on a pay-for-performance model. The team expands Hyatt’s sales reach by developing incremental business in markets, accounts and customer segments not actively covered by existing chain-funded teams. Its funding model is supported by booking fees on qualifying incremental business accepted and won by participating hotels.

You’ll take ownership of your territory, prospecting plan, pipeline and sales results as part of the team. The role involves regular travel within Spain and across EAME.

Your Responsibilities

• Identify and pursue new accounts and partnerships across corporate transient, small and medium-sized businesses, meetings and events, leisure, luxury, intermediaries, sports, entertainment, associations and other specialist segments.
• Research and qualify prospects, understand their decision-making processes and business needs, and develop clear account acquisition plans.
• Lead customer discovery, presentations, negotiations and onboarding to build productive Hyatt business.
• Develop and maintain account plans, pipeline forecasts and accurate records in Hyatt systems, using available sales tools and market intelligence.
• Work with hotel sales teams and central conversion resources to coordinate leads, proposals, follow-up and customer communication.
• Partner with hotel commercial teams and Revenue Management to assess rates, availability, profitability and hotel fit.
• Track opportunity progress and results, using insights from wins, losses, cancellations and realised production to improve targeting and conversion.
• Apply National Sales Force account eligibility, business ownership and booking-fee rules consistently; monitor results, expenses and forecasts against agreed targets.
• Build trusted relationships with hotel, regional and Global Sales colleagues, and coordinate account coverage to support a clear customer experience.
• Review account performance and maturity, and coordinate transitions when an account is ready for regional or global management.
• Represent Hyatt at customer meetings, industry events and relevant forums, sharing market insight and contributing to the wider EAME National Sales team.

Your Qualifications & Experience

• A strong track record in proactive sales, new business development, account acquisition or strategic account management.
• Strong Experience in hospitality, travel or events is preferred.
• Familiarity with corporate transient, meetings and events, or other relevant hospitality segments.
• Strong prospecting, customer discovery, presentation, negotiation and closing skills.
• Commercial judgment and the ability to assess business potential, hotel fit and profitability.
• Experience managing a territory, building a sales pipeline and delivering against targets.

• Confidence using CRM systems, sales analytics and productivity tools, including Microsoft Office.
• Fluent Spanish and English; additional EAME languages are an advantage.
• Strong written and verbal communication, organisation and collaboration skills.
• Willingness to travel regularly within Spain and across EAME.

How We Care for Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong.

We’re proud to offer the following benefits:

• Annual allotment of complimentary stays at Hyatt hotels worldwide
• Attractive colleague, friends & family hotel rates globally
• Flexible work arrangements to support work–life balance
• Access to a wide range of learning and development opportunities through Hyatt’s myLearning platform
• Tuition reimbursement to support your continued education and long-term career growth

We Welcome You

Research shows that individuals tend to apply to jobs, only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.