Sales Development Representative

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

Responsibilities

• Leverage prospecting tools and CRM systems to identify, qualify, and target the most promising inbound and outbound leads for strategic outreach.
• Employ creative outreach strategies to connect with prospective clients, tailoring your approach based on seasonal opportunities, product offerings, and market insights.
• Serve as the first point of contact for outbound prospects, initiating high-impact conversations and generating interest through cold calls, targeted emails, and social engagement.
• Listen actively to business needs, validate challenges, and skillfully address and overcome objections to build trust and drive engagement.
• Maintain accurate and up-to-date records of all prospect interactions and proactive pipeline management within the CRM, ensuring detailed follow-up and clear handoffs during the sales process.
• Analyze outreach performance and industry trends to identify opportunities for process improvement and optimize prospecting strategies.
• Strive to achieve and exceed individual and team KPIs related to pipeline generation, outreach activity, and qualification metrics, consistently contributing to overall business growth.
• Stay informed on product developments, industry best practices, and competitive trends to effectively communicate value propositions and represent the organization in the market.

Basic Qualifications

• Minimum 6 months of experience in sales

Preferred Qualifications

• Experience in lead generation and qualifying leads
• Experience in outbound calling
• Exceptional written and verbal communication skills, with the ability to convey complex ideas simply and persuasively.
• Strong organizational skills, able to manage multiple priorities, follow up consistently, and adapt in a dynamic, fast-paced environment.
• Analytical and insight-driven, comfortable using data and reporting to optimize outreach and refine sales approaches.
• Problem-solving skills and an innovative approach to challenges.
• Proficient in CRM tools such as Salesforce to manage leads, pipeline, and track sales activities efficiently.
• Proficient with Office and G-Suite collaboration tools for seamless day-to-day operations.
• Bachelor’s degree.
• Bilingual or multilingual proficiency

This is a hybrid role.

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.