Clover Solutions Engineer

United StatesRemotemid

SalesSales Engineer

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Quick Summary

Overview

Why Join Us Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly.

Technical Tools

SalesSales Engineer

What We Offer

~3 min read

Be part of an organization that’s driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly.

✓We’re proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans.

✓We offer competitive benefits starting on day one, designed to support your life both in and out of work.

✓42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why.

✓Healthcare (Medical, Dental, Vision)

✓Paid Time Off, Volunteer Time Off, and Holidays

✓Employer-Matched Retirement Plan

✓Employee Stock Purchase Plan

✓Short-Term and Long-Term Disability

✓Infertility Treatment, Adoption and Surrogacy Assistance

✓Tuition Reimbursement

Partner with Sales during onboarding to process applications, validate documentation and pricing, and minimize delays or rejections.

Assess merchants' business and payment needs and recommend appropriate Clover products and payment solutions.

Serve as a Clover subject matter expert, providing demonstrations and training to merchants and internal partners.

Follow up after installation to confirm Clover equipment is activated and working and address open merchant needs.

Manage Clover support requests and tickets, coordinating across departments to resolve account, installation, and service issues promptly.

Respond to merchants, sales consultants, and internal partner calls and emails with knowledgeable assistance.

Research new Clover applications and payment solutions to meet evolving merchant needs.

Collaborate with Sales, Retention, Operations, and other partners to improve processes, installation and adoption rates, and efficiency.

Maintain current knowledge of Clover products, merchant services, payment processing, point-of-sale solutions, and industry developments.

Identify recurring merchant and onboarding issues and recommend improvements to processes, tools, training, and the merchant experience.

Requirements

~1 min read

Experience with Clover or comparable point-of-sale and payment solutions.

Knowledge of merchant acquiring, payment processing, applications, pricing, and onboarding.

Ability to assess merchant needs and recommend suitable products and payment solutions.

Strong presentation and training skills, with the ability to explain payment solutions to merchants of varying technical knowledge.

Strong problem-solving, organizational, and detail skills.

Ability to manage multiple merchant requests and priorities with timely follow-up.

Strong written and verbal communication and customer-service skills.

Ability to collaborate across Sales, Retention, Operations, and other functions.

Bachelor's degree in Business Administration, Marketing, Finance, or a related field, or equivalent education and work experience.
Must be 18 years of age or older

3+ years of experience in merchant services, payments, financial services, fintech, point-of-sale solutions, or a related industry.

Customer-facing experience in sales support, merchant onboarding, payment solutions, account management, implementation, or customer support.

Experience supporting merchant applications, onboarding, installation, training, or account servicing.

Location & Eligibility

Where is the job

United States

Remote within one country

Who can apply

About this job

Pay per year: $80,000–$120,000 a year; 39% below the $165,000 median for Sales Engineer jobs on Jobera (832 salaries).
Who can apply: United States
Posted: 1 day ago
Employer: has 116 open jobs on Jobera in 3 countries.