Administrative Assistant - Home Care

AgeSpan

About Us: Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought-leader, a nationally known generator of new ideas, because it welcomes creativity, your ideas. It is an outstanding place to work stimulating, friendly, collaborative. We offer competitive salaries, generous vacation time, and an excellent work/life balance. We value diversity and encourage career growth. If you have a passion for improving the lives of the elderly community and enjoy working in a diverse team driven by its mission, you've found the right place!

At AgeSpan, you'll find a work environment that combines:

• A refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds.
• A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions.
• Encouragement of your development through opportunities to get involved, use your voice, and gain new knowledge and skills.
• A satisfying balance between your work and personal life, including a flexible workplace, generous paid time off, and wellness programs.

Depending on your role and your hours, we offer

• Flexible schedule and hybrid work opportunities
• Competitive salaries
• Healthcare (medical, dental)
• 403b Retirement Plan with agency match
• 20 Vacation Days, 12 Sick Days, and 12 Paid Holidays
• Social Work Licensing Program
• License Renewal Paid by agency for RN's and Social Workers
• Mileage reimbursement
• Free parking
• Employee Referral Bonuses
• Employee Assistance Program
• Tuition Remission Program
• Agency subsidized gym membership (on-site in Lawrence)
• Commitment to promoting within

Position Responsibilities: Provide critical administrative support to Home Care Case Management functions.

Core Administrative Assistant Duties:

1. Collaborate with Home Care Management including on changes in program regulations and requirements; provide input and feedback on the implementation of the resulting changes.
2. Support Management with updates and maintenance of forms and documents, both digital and paper.
3. Assist with creation of materials for presentations or trainings.
4. Participate in cross training/coverage between Switchboard and Home Care Administrative teams.
5. Provide Switchboard coverage as needed, including maintaining a constant level of comfort and competency in operating the Switchboard as well as staying current on various changes within the agency impacting the handling and routing of calls.
6. Provide coverage as needed for reception functions including greeting, signing in, and assisting visitors to the agency.
7. Perform programmatic administrative functions as assigned, including but not limited to PT-1 processing, Intake calendar creation, care plan management, and MH/FEW applications.
8. Perform Quality Improvement tasks as assigned, including but not limited to state time study management, surveying, and performance evaluation tracking.
9. Upload documents and document consumer related activities in state consumer database.
10. Prepare packets and mailings, and assist with other special projects on both a regularly occurring and as needed basis.
11. Participate in filing, file purging, and off-site file storage preparation activities.
12. Monitor inventory of Home Care items and ensure purchasing replenishment.
13. Take and distribute monthly meeting minutes for identified meetings.
14. Cross train on general team functions as well as on those tasks identified as critical job functions to ensure adequate task coverage when others are out of the office.
15. Attend all team, Home Care Department and All Staff meetings and complete agency required trainings.
16. Other related duties, as required.

Qualifications: Associates Degree with 1 year of administrative assistant experience strongly preferred. High school diploma with at least five years of administrative experience may be considered.

Requirements: Proficient in Office 365 with the ability to master new procedures with minimal oversight; strong interpersonal and organizational skills, attention to detail, able to prioritize, multitask and work well in a fast-paced team environment. Must work well independently as well as collaboratively. Prior experience with large client databases a plus.

Hours: 37.5 per week

At AgeSpan, we carefully consider a wide range of factors when determining rate of pay. Actual rate of pay depends on factors including but not limited to internal equity, experience, and qualifications. The pay range for this position is $21.00 - $22.00/hour.

Our Commitment to Diversity and Inclusion

AgeSpan is strongly committed to fostering a professional environment that recognizes, respects, and encourages the unique contributions of a broad spectrum of qualified employees. It is important that our employees reflect the diverse communities we serve. We maintain a work atmosphere that allows people of varied backgrounds to grow professionally and contribute to our mission by promoting diversity, equity, inclusion, and work-life balance.