Account Manager – Surgical Sales (North West Midlands/North Wales)

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

The purpose of the role is to represent Alcon in Surgical Accounts and execution. In this role you will be responsible for sales growth by ensuring strong customer relationships, pull-through of IOLs and cataract consumables, lead generation and identification for Alcon equipment, supporting stock management product availability issues as well as ensuring invoicing/contract follow up.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As an Account Manager – Surgical Sales you will be supporting hospitals, in particular surgical & theatre departments, you will be trusted to work on initiating sales and educational opportunities across (North West Midlands/North Wales) In this role, a typical day will include:

• Total Alcon sales performance in the territory:

• Key owner over sales and market share of Total Alcon IOL portfolio

• Secondary monitoring and support of Consumables availability and consumption

• Equipment lead initiation supported by product experts

• Ownership of Cataract-dominant Account plan development & execution

• Deriving insight and intelligence from the current customer environment and transform this understanding into successful commercial execution

• Providing end-to-end customer support for Cataract customers, helping coordinate specialist roles Activities & Plans (AT, VitRet)

• Mapping decision making process and key stakeholders in order to inform and implement the business plan

• Building good relationships with key stakeholders, representing Alcon

• Aligning with customers using a consultative sales approach to match Alcon products and services with customer & patient needs

• Playing an active role in “bottom-up” demand generation following up with contract negotiations

• Preparing & negotiate quotes with customer

• Liaising with expert roles in case of more in-depth technical/clinical knowledge of a certain product is required to generate demand and/or implement solutions

• Initiating and drive local events that serve customer´s needs

• Following & report on competitor activities

• Converting from competition with value based selling (involving product experts for particular product categories)