Business Development Representative (BDR) - Chicago, IL

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. 

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

Waitwhile is on a mission to eliminate the 1 trillion hours people spend waiting in lines every year. Our industry-leading queue management and appointment scheduling platform empowers businesses to streamline their operations and deliver exceptional customer experiences. Waitwhile is trusted by 10,000 companies worldwide and has helped more than 250 million people enjoy a radically better waiting experience at places like IKEA, Louis Vuitton, Costco, Delta Airlines, and many more.

We are now looking for a Business Development Representataive to join our mission to eliminate waiting and improve customer journeys. You'll be joining a fast-paced, rapidly growing technology scale-up with awesome culture and benefits.

As a Business Development Representative at Waitwhile, you’ll In this role, you’ll drive outbound prospecting to engage decision-makers, book qualified meetings, and build pipeline for Waitwhile’s Account Executives. You’ll help shape the company’s outbound approach, manage prospecting tools and workflows, and collaborate across Sales, Marketing, and RevOps to improve targeting, messaging, and handoffs.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. 

• Prospect into target accounts through cold calls, emails, LinkedIn, and other outbound channels
• Identify and research key decision-makers within target accounts 
• Book qualified meetings for Account Executives and help build pipeline 
• Personalize outreach where it matters while maintaining strong activity levels 

• Partner with sales leadership to refine targeting, messaging, and outreach strategy 
• Contribute ideas and feedback on what is working and what needs to improve 
• Help establish early best practices for outbound prospecting at Waitwhile 
• Bring a builder mentality to process, experimentation, and day-to-day execution 

• Maintain clean and accurate data in HubSpot 
• Use tools like Amplemarket, Trellus, and ZoomInfo to prospect, prioritize accounts, and execute outreach effectively 
• Stay organized across activity, follow-up, and pipeline creation 
• Continuously improve efficiency and output through strong workflow habits 

• Share prospect feedback with Sales, Marketing, and RevOps to improve messaging and targeting 
• Partner with AEs to ensure strong handoff quality and alignment on opportunities 
• Surface market insights and objections from frontline conversations 

• High School Diploma Required, bachelor’s degree preferred
• 1–2+ years of experience in B2B SaaS sales, business development, or outbound prospecting preferred 
• Founding, early-stage, or startup experience is a strong plus 
• Strong self-starter mentality with the ability to work independently and take initiative 
• Comfortable operating in an environment where not everything is fully built yet 
• Strong written and verbal communication skills 
• Resilience, curiosity, and a willingness to test, learn, and improve quickly 
• Organized and detail-oriented, with solid follow-through 
• A builder mindset — someone who wants to help create, not just execute 
• Position will be based out of office in River North (Chicago, IL) in a hybrid model.

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Preferred:  

• Familiarity with HubSpot, Amplemarket, Trellus, or similar prospecting tools 
• Experience prospecting into mid-market or enterprise accounts 
• Experience selling to operations, CX, retail, healthcare, travel, or other service-heavy industries 
• Experience helping shape messaging, cadences, or outbound processes in a prior role 

Join our team of experts today and help us make tomorrow’s world a safer place!

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

• You're seeking a rewarding opportunity that allows you to truly help others.  With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
• You’re looking for a company that will invest in your professional development.  As we grow, we want you to grow with us. 
• You want a culture that promotes work-life balance.  Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! 
• You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”  
• Unlimited Paid Time Off
• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period 
• Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
• Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
• Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
• Life Insurance – Term life coverage with the option to purchase supplemental coverage
• Tuition Reimbursement  
• Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards
• Employee Discounts through Perks at Work 
• Community involvement and opportunities to give back so you can “serve others, not yourself” 
• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching 

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

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