Senior Risk Management

ACG_3895_JOB Our client is a leading fintech company who is looking for a qualified candidate to join their firm. Develop, implement, and continuously enhance operational risk management tools, including Loss Data Collection (LDC), Risk and Control Self-Assessment (RCSA), and Key Risk Indicators (KRIs). Assess operational risks across payment processes, merchant and partner activities, and significant operational changes. Identify control weaknesses and recommend appropriate mitigation measures. Analyze transaction data and monitoring reports to detect unusual behavior and potential fraud risks, and recommend improvements to monitoring rules, alert thresholds, and preventive controls. Investigate fraud cases and operational risk incidents in coordination with relevant teams, evaluate potential financial impact, identify root causes, and monitor corrective actions through completion. Conduct risk-based KYC/KYB assessments and due diligence for merchants and partners, including recommending appropriate risk classifications, onboarding conditions, and ongoing monitoring requirements. Provide independent risk assessments and recommendations for merchant and partner disputes, working closely with Operations, Business, Legal, and Compliance teams to support resolution. Review new products, services, and material operational changes prior to implementation, provide independent risk opinions, and follow up on required risk controls. Develop and maintain risk management policies and procedures covering e-wallets, payment gateways, collection and disbursement services, remittance, and cross-border payment activities in coordination with relevant stakeholders. Monitor the effectiveness of existing risk controls and mitigation plans, and escalate material risks, incidents, and overdue corrective actions when necessary. Prepare periodic and ad-hoc risk reports highlighting key risk exposures, incident trends, control weaknesses, and recommended actions. Issue fraud risk alerts and provide practical guidance to internal teams and customers regarding emerging fraud patterns and preventive measures. Coordinate assigned risk initiatives and provide professional guidance to junior team members when required. Requirements Bachelor’s degree in Banking & Finance, Business Administration, Information Systems, or a related discipline. At least 3 years of experience in a similar operational risk, fraud risk, payment risk, or related role within a fintech company, payment service provider, bank, or financial institution. Hands-on experience with digital payment products or services, including e-wallets, payment gateways, collection and disbursement services, card payments, remittance, or cross-border payments. Practical experience developing or implementing risk management tools such as RCSA, KRIs, and loss or incident reporting frameworks. Ability to independently conduct risk assessments, investigate incidents, perform root cause analysis, and recommend practical and effective controls. Good understanding of payment transaction flows, merchant and partner risks, KYC/KYB processes, and common fraud patterns. Strong analytical skills and proficiency in Excel. Experience with SQL, BI tools, or transaction monitoring systems is considered an advantage. Strong communication and report-writing skills, with the ability to communicate risk issues clearly and collaborate effectively across functions. Ability to read professional documents, prepare reports, and communicate effectively in English. Experience in remittance or cross-border payment services is preferred. Benefits Competitive salary with performance-based incentives. Comprehensive annual bonus programs based on individual and company performance. Young, dynamic, and collaborative working environment. Complimentary daily lunch provided by the company. Regular company trips, team-building activities, parties, and internal engagement events. Ongoing professional development opportunities through regular training programs. Annual performance reviews to recognize achievements and support career development. Full participation in social insurance, health insurance, unemployment insurance, and company-organized periodic health check-ups. Additional private health insurance coverage for management-level employees. Contact: Thao Phan Due to the immense number of applications, only shortlisted candidates will be contacted.