Amiri
Amiri6mo ago
USD 25–28/yr

Wholesale Operations Assistant

United StatesUnited States·Los AngelesFull Timemid
Operations AssistantAdministration & Office Support
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Quick Summary

Overview

Purpose and Objective This role serves as a primary point of contact for wholesale customers, ensuring timely and accurate order processing, product information, and issue resolution.

Technical Tools
excelms-officenetsuiteecommerce
Purpose and Objective
This role serves as a primary point of contact for wholesale customers, ensuring timely and accurate order processing, product information, and issue resolution. The Wholesale Operations Assistant will deliver exceptional service that strengthens client relationships, supports sales growth, and maintains operational efficiency across all wholesale channels.
  • Provide outstanding customer-facing support and interactions.
  • Respond to customer inquiries with consistency and quality in adherence to the Company's Service Level Agreements.
  • Interpret customer intentions to proactively solve problems and recommend solutions from all current product offerings.
  • Process administrative items, respond to email inquiries, stock checks, and other general inquiries.
  • Anticipate, answer, and address customers’ needs and provide support when needed.
  • Work to resolve customer service issues in a timely and thorough manner.
  • Assist with improving the Partner Service experience by increasing accuracy and efficiencies for the customer.
  • Work alongside the sales team to support key tasks during seasonal sales markets held four times a year.
  • Support sample management and logistics for wholesale partners, e-commerce collections, and social media content shoots.
  • High school diploma/GED required.
  • Computer literacy with Microsoft Office software programs – Excel skills are a must.
  • Minimum of 1-2 years of proven customer service experience.
  • NetSuite experience strongly preferred.
  • Strong communicator (written/verbal).
  • Ability to work collaboratively with employees at all levels in all departments.
  • Interest in being an acute problem-solver with critical thinking skills.
  • Maintain organization and attention to detail while multitasking in a challenging, fast-paced environment.
  • Ability to learn and retain extensive knowledge of products.
  • Brand familiarity preferred.

    • Location & Eligibility

    Where is the job
    Los Angeles, United States
    On-site at the office
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    October 30, 2025
    First seen
    March 26, 2026
    Last seen
    May 15, 2026

    Posting Health

    Days active
    49
    Repost count
    0
    Trust Level
    40%
    Scored at
    May 15, 2026

    Signal breakdown

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    Amiri
    Amiri
    lever
    Employees
    125
    Founded
    2014
    Domain
    amiri.com
    Jobs
    View 26 jobs
    View company profile

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    AmiriWholesale Operations AssistantUSD 25–28
    Apply Now