Executive Assistant – IT & Client Support

• Previous experience as an Executive Assistant, Virtual Assistant, Project Coordinator, Operations Assistant, or similar role.
• Experience with calendar management.
• Experience using a CRM system.
• Strong written English and professional email communication.
• Excellent organizational and time-management skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Comfortable working independently with minimal supervision.
• Strong computer and technology skills.

• Spanish-speaking/bilingual candidates are preferred, but Spanish is not required.
• Experience supporting an IT, technical support, software, or technology team.
• Experience with project management platforms.
• Experience handling client support or account management.
• Experience working with technical teams or managing a high volume of service requests.

The role will initially be 20 hours per week.

The first 3–6 months will focus heavily on helping the Head of IT clear the existing backlog, establish better systems, and bring structure to the workload.

Once the backlog has been reduced and systems are running smoothly, the role is expected to transition to approximately 10 hours per week for ongoing executive, project, calendar, and client-support assistance.

This is a great opportunity for someone who enjoys bringing order to chaos.

You should be the type of person who naturally thinks:

"What's outstanding? What's overdue? Who needs an update? What can I take off their plate? What needs to happen next?"

If that sounds like you, we'd love to hear from you.