Assist World2mo ago
USD 1000–1800/yr
Virtual Administrative Assistant
South AfricaRemotemidOtherAdministrative AssistantAdministrative & OfficeAdministration & Office Support
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Quick Summary
Overview
Role Overview This is a full-time remote position (40 hours per week) providing comprehensive administrative and executive support to a busy outpatient mental health practice.
Key Responsibilities
Patient Communication and Front-Desk Functions ● Answer incoming phone calls and respond to emails promptly ● Provide clear, respectful information to current and prospective patients ● Ensure no calls or inquiries go unanswered ● Maintain…
Technical Tools
OtherAdministrative AssistantAdministrative & OfficeAdministration & Office Support
Role Overview
This is a full-time remote position (40 hours per week) providing comprehensive administrative and
executive support to a busy outpatient mental health practice. The successful candidate will
function as the clinic's front-line operational hub — managing communications, coordinating
schedules, and supporting growth initiatives.
The ideal candidate is independent, reliable, and motivated to build a long-term career within a
mission-driven healthcare organization.
Key Responsibilities
Patient Communication and Front-Desk Functions
● Answer incoming phone calls and respond to emails promptly
● Provide clear, respectful information to current and prospective patients
● Ensure no calls or inquiries go unanswered
● Maintain confidentiality and professionalism in all interactions
Scheduling and Care Coordination
● Schedule, reschedule, and confirm appointments
● Maintain accurate provider calendars
● Coordinate patient intake processes
● Help optimize scheduling efficiency to reduce gaps and wait times
Insurance and Administrative Support
● Assist with insurance paneling processes (preferred skill)
● Support verification and administrative documentation tasks
● Maintain organized digital records
Community Outreach Support
● Conduct outreach to hospitals, agencies, and referral partners
● Help maintain relationships that support patient referrals
● Assist with tracking outreach activities
Executive and Operational Support
● Identify workflow gaps and proactively suggest improvements
● Support administrative projects as the clinic expands
● Assist leadership with day-to-day operational needs
Location & Eligibility
Where is the job
South Africa
Remote within one country
Who can apply
ZA
Listed under
South Africa
Listing Details
- Posted
- March 2, 2026
- First seen
- March 26, 2026
- Last seen
- May 10, 2026
Posting Health
- Days active
- 44
- Repost count
- 0
- Trust Level
- 51%
- Scored at
- May 10, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
Salary
USD 1000–1800
per year
External application · ~5 min on Assist World's site
Please let Assist World know you found this job on Jobera.
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Virtual Administrative AssistantUSD 1000–1800