Sales Development Representative

We're excited to be looking for a Sales Development Representative to join our high-performing Group Sales team.

If you're currently working as an SDR, BDR, Sales Executive, Recruitment Consultant, or Customer Success Executive, this is a fantastic opportunity to take the next step in your sales career, building strong customer relationships, creating high-quality opportunities, and contributing directly to NCFE's growth and commercial success.

You’ll be responsible for identifying, generating and qualifying opportunities across both new and existing customers, supporting customer retention and account growth, and creating high-quality sales opportunities that drive long-term commercial success. Working within a target-driven environment, you'll engage with decision-makers, uncover customer needs, convert marketing-generated leads into qualified sales opportunities, and help maximise pipeline performance through proactive lead generation, customer engagement and business development activity.

• Delivering against activity, pipeline and opportunity generation KPIs while maintaining accurate CRM records and sales intelligence
• Engaging with key decision-makers through outbound calls, email and virtual meetings to understand customer requirements and progress opportunities
• Driving customer retention and account growth by identifying additional needs, cross-sell and upsell opportunities across NCFE's products and services
• Converting Marketing Qualified Leads (MQLs) into high-quality sales opportunities through proactive engagement and effective qualification
• Generating and qualifying sales opportunities from both new and existing customers, creating a strong pipeline for the wider Group Sales team

• Confidence in making proactive outbound calls, qualifying leads and engaging with decision-makers
• Experience working in a sales, business development, customer growth or target-driven environment
• Proven ability to manage a large portfolio of customers while balancing new business and existing account activity
• A track record of achieving KPIs, activity targets or commercial objectives
• Strong communication, relationship-building and organisational skills, with experience using CRM systems to manage pipelines and opportunities

Feeling inspired? Read the full Job Description to find out more.

Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered.

With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.   

Want to know more? Take a look at our website https://www.ncfe.org.uk/  

Ready to join us and shape real change? Apply with your CV if you have the commitment to excel in this position.

We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve. 

We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.