TERRITORY MANAGER

At Carter Machinery, we don’t just offer jobs - we offer long-term careers defined by purpose, innovation, and impact. We’ve built an award-winning workplace where high achievers thrive, careers grow, and your work truly matters. 

Our legacy is strong, our vision is bold, and our future is built on investing in the growth and well-being of our people. Whether you're turning a wrench, managing operations, or supporting customers, you play a vital role in powering industries that moves the world forward. 

Job Title: Territory Manager

• →Gather, design, and deploy information, advice, strategies, and actions to effectively earn business revenue and market share from customers in assigned territories and assigned customers
• →Travel to meet with assigned customers and assigned conquest customers to solicit machine purchases
• →Prospect for customers in assigned territory to earn business revenue and increase market share
• →Meet or exceed individual targets for units, revenue, and gross profit
• →Adhere to the Sales Management Process including UCC reconciliation, lost sale reporting, maintaining established planned activity rate (PAR) and managing the sales funnel
• →Provide quotes with credit terms and prepare sales contracts for machine orders
• →Submit accurate expense reports and adhere to company expense policies
• →Meet or exceed criteria for Customer Quality Index (CQI) for assigned accounts
• →Investigate and resolve customer issues in a team environment
• →Process machine demos and loaners according to established company policies and procedures
• →Keep customers informed as to dates, delays, etc. of each new and used machine sale delivery and follow up on all deliveries within 15 days to establish customer satisfaction
• →Prepare territory plan quarterly and review with Regional Sales Manager
• →Ensure no accounts are past due more than 60 days without proper action being taken and work with Finance Manager to resolve
• →Actively participate, as required by management, to help settle all customer disputes within 30 days
• →Work with revenue departments with sales of company products, parts and services to assigned customers
• →Work in coordination with team to achieve Continuous Improvement goals and objectives
• →Perform other related duties as assigned 

• Previous outside sales experience, required
• Bachelor's Degree in Business, Marketing, Communications, or related field, preferred
• Self-directed and able to work with limited supervision; capable of developing objectives, setting priorities, and implementing ideas in a timely manner
• Excellent customer satisfaction skills and the ability to build and maintain strong internal and external relationships
• Service existing customers with periodic scheduled visits, and effectively prospect potential new customers
• Develop and execute effective action plans and handle customer situations to produce results
• Effective negotiating and closing deals
• Valid driver’s license
• Excellent driving record
• Frequent travel is required – overnight or out town via car or airplane

• Interpreting data and making quick decisions
• Innovation and creativity
• Quick evaluation of facts; good judgment when making decisions
• Active listening with excellent written and verbal communication skills
• Communicating using a telephone and a computer
• Handling large volumes of work in a fast-paced environment
• Organization and ability to handle several tasks simultaneously to meet deadlines
• Strong PC skills
• Self-development and adaptability to changing technology
• Promoting a positive customer experience
• Upholding the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way 

• Regularly required to stand; walk and talk or hear
• Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl
• Occasionally lift and /or move up to 20 pounds
• Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus

Actual base pay may vary based on experience, skills, qualifications, education, geographic location, and other relevant business considerations. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply. 

Carter Machinery is a drug-free workplace.