Receptionist

Job Purpose:  

To manage office supplies and machine maintenance, first point of contact for visitors and inquiries via phone or email.

Duties and Responsibilities: 

• Welcome and direct visitors and inquiries to FCSS 

• Assist with preparing administrative documentation, and managing the execution and filing of documentation as assigned by the Administrative Lead 

• Review and prioritize emails and phone calls 

• Be a point of contact between FCSS and CLFN Administration where required 

• Assist in the coordination of meetings and events where required 

• Manage the office supplies, maintaining back up resource stocks 

• Order/pick up supplies and other office materials as required. 

• Manage the collection of protected information collected via forms, etc. 

• Prepare boardrooms for meetings and events and book boardrooms off site when needed. (table/chairs, microphones, refreshments, IT set up as per the direction of the Executive Director.  

• Communication as required with external meeting organizers 

• Adhere to all Cold Lake First Nations Policies and Personnel Manual. 

• Greet all members and visitors in a pleasant manner.  

• Assist members with issues and direct them to the proper departments. 

• Answer phones, emails, and mail to the proper person. (Log in/scan/file/deliver) 

• Perform any other duties as assigned by the Executive Director and Band Administrator. 

Knowledge, Skills and Abilities Required: 

• Strong communication skills, verbally and written. 

• Performance under pressure – works well under pressure and can handle stress well. 

• Intermediate Microsoft suite operations and Microsoft Teams experience 

• Experience drafting letters for a variety of recipients including government officials 

• General office hardware use including photocopiers, fax machines and file management 

• Organizational and planning skills crucial for multi-tasking while prioritizing and executing tasks. 

• Strong interpersonal skills; can diffuse conflicts and work well under supervision.  

• Professionalism in demeanor and appearance is paramount in this job. 

• Excellent Communication skills 

• Willingness to take additional training as required. 

• Certificate in Business Administration, or a similar field (preferred) 

• Previous experience in a reception or administrative role required 

• Knowledge of Cold Lake First Nations History and Governance structure 

Working Conditions and/or Physical Requirements: 

• In office, during office hours - Monday to Thursday 8:30-4:30 and Friday 8:30-2:00 

• Sitting, Standing, Walking 

• Repetitive tasks 

Salary: 

Commensurate with qualifications