PT Receptionist

Do you enjoy helping people, staying organized, and keeping an office running efficiently? If so, we'd love to meet you.

The City of Jonesboro is seeking a customer-focused Part-time Receptionist to serve as the first point of contact for citizens, contractors, developers, and visitors. 

As our Receptionist, you will:

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  Welcome visitors and answer questions in person and over the phone.

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  Assist citizens, contractors, and developers with permit and application inquiries.

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  Prepare correspondence, reports, ordinances, agendas, and other documents.

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  Organize and maintain department files and databases.

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  Help prepare meeting packets for boards and commissions.

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  Maintain office supplies and support.

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  Work 20-25 hours per week, M-F 12:30p - 5:00p. Occasionally fill in for the mornings as needed.
  
  

Responsibility for work of others: Not indicated.

Occasionally responsible for organization's property where carelessness, error, or misappropriation would result in moderate damage or moderate monetary loss to the organization. The total value for the above would range from $5,000 to $150,000.

We're looking for someone who is:

• Friendly, professional, and customer-service driven.

• Highly organized with strong attention to detail.

• Comfortable working with multiple priorities and deadlines.

• Confident using computers and office software. ADP experience is a plus.

• An effective communicator who enjoys working with the public.

• Dependable, adaptable, and a collaborative team player.

• High school diploma or GED.

• Approximately one year of administrative or office support experience, or an equivalent combination of education and experience.

• Strong typing, data entry, and organizational skills.

• Basic proficiency with Microsoft Office or similar office software.

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Working for the City of Jonesboro means making a difference in your community every day. You'll join a team dedicated to responsible growth, exceptional public service, and improving the quality of life for our residents.

We offer:

• Competitive pay

• Opportunities for professional growth and advancement

• Stable employment with a respected municipal organization

• Office setting with regular interaction with the public.

• Frequent computer and telephone use.

• Primarily seated work with occasional standing, walking, and light lifting up to 10 pounds.

  
  

This position is responsible for providing reception and administrative support to the department.

Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0-6 months related experience and/or training, or equivalent combination of education and experience is preferred.

Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.

Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.

Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature.

Not indicated.

Not indicated.

Microsoft Office, Spreadsheets, Word Processing/Typing

Under immediate supervision, performs general assignments of work, with periodic check of performance by supervisor.

Limited responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work operations.

Performs work operations which permit frequent opportunity for decision-making of minor importance and which would not only affect the operating efficiency of the individual involved, but would also affect the work operations of other employees and/or clientele to a slight degree.

Light mental demand. Operations requiring intermittent directed thinking to carry out predetermined procedure or sequence of operations of limited variability. Operations requiring intermittent attention to control machine or manual motions.

Repetitive. Activities or duties using a pre-determined set of processes or directions coupled with nearby supervision. Learned things in situations where choice is simple or patterned.

Probable errors of internal and external scope would have a moderate effect on the operational efficiency of the organizational component concerned. Errors might possibly go undetected for a considerable period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors, losses, or embarrassment to the organization. The possibility for error is always present due to requirements of the job.

Defined. Semi-repetitive prescribed processes and procedures with nearby supervision.

The amount of annual dollars generated based on the job's essential duties / responsibilities. Examples would include direct dollar generation, departmental budget, proper handling of organization funds, expense control, and savings from new techniques or reduction in manpower.

None. Job does not create any dollar monetary impact for the organization.

Modest impact. Job has some impact on the organizations end results, but still from an indirect level. Provides assistance and support services that facilitates decision making by others.

Frequent contacts with general public, patrons, or other outside representatives, wherein the manner of handling these contacts has a bearing on the organization's position and operation.

Contacts occasionally with others beyond immediate associates, but generally of a routine nature. May obtain, present or discuss data, but only as pertains to an immediate and specific assignment. No responsibility for obtaining cooperation or approval of action or decision.

Occasional use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, etc.)

Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions.

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 The noise level in the work environment is usually moderate.

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Semi-repetitive, low physical. Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.

While performing the functions of this job, the employee is regularly required to sit, use hands to finger, handle, or feel, talk or hear; frequently required to reach with hands and arms; and occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; and distance vision.

Not indicated.