Cresta~2mo ago

Strategic Sales Director, Australia

AustraliaRemoteexecutive

OtherStrategic Sales Director

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Quick Summary

Overview

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate…

Key Responsibilities

Own the sales experience while building and managing relationships with key decision-makers and executives Run complex sales cycles from initial contact to close Prospect for new clients, design product presentations and business cases, develop and…

Technical Tools

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Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

About the Role

~1 min read

As a Strategic Sales Director you will focus on some of the largest companies in Australia, working on big strategic deals that will change the trajectory of the company. You’ll identify and articulate how Cresta can unlock significant value for our customers, build relationships with key executives and evangelize cutting edge AI technology. As an early member of the team at a growing startup, you’ll have the opportunity to help define our sales process, participate in regional expansion strategy and help build the APAC region.

Responsibilities

~1 min read

→Own the sales experience while building and managing relationships with key decision-makers and executives
→Run complex sales cycles from initial contact to close
→Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts
→Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customers’ needs
→Partner closely with Product, Marketing, Customer Success and Engineering to deliver an exceptional customer experience
→Hit your number

Requirements

~1 min read

7+ years of SaaS software sales experience at an enterprise level
Experience negotiating, structuring and executing complex enterprise-level agreements
Prior experience leading cross-functional teams through large deal close processes
Ability to articulate contractual, technical, and financial value points to customers, including executives
Excellent communication and presentation skills with experience presenting to C-level executives
Ability to travel up to 25%