Permitting and Scheduling Coordinator

Il-Wheeling-mid

Scheduling CoordinatorAdministration & Office Support

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Quick Summary

Overview

Benefits: A positive and collaborative work environment Voluntary Life Insurance Short and Long Term Disability Medical,

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Scheduling CoordinatorAdministration & Office Support

Benefits:

A positive and collaborative work environment
Voluntary Life Insurance
Short and Long Term Disability
Medical, Dental and Vision
401K Matching (after 6 months of employment)
* offered after 60 days of employment

Full-Time | Monday–Friday | $18–$25/hour
Reports To: Office Manager
Location: Chicagoland / Wheeling, Illinois

Powering Peace of Mind

Generator Supercenter is a leading provider of whole-home backup power solutions. We help homeowners protect their families and homes with professionally installed Generac generators.

As our Chicagoland operation continues to grow, we are looking for an organized, detail-oriented Post-Sales Project Coordinator to help manage customers from the time they purchase their generator through permitting, scheduling, installation, inspection, and project completion.

This is an excellent opportunity for someone with a strong administrative or office coordination background who enjoys keeping projects organized, communicating with customers, and making sure nothing falls through the cracks.

Position Summary

The Post-Sales Project Coordinator is responsible for the administrative coordination of generator installation projects after the sale is complete.

Working under the Office Manager, this position will help move each customer through the post-sale process by preparing permit applications, tracking municipal approvals, maintaining project documentation, coordinating schedules, communicating with customers and municipalities, and supporting the installation team.

You do not need to be an electrician or construction expert. We are looking for someone who is highly organized, comfortable learning new processes, and capable of managing multiple projects at different stages at the same time.

Experience with municipal permitting, construction administration, contractor offices, home services, or project coordination is highly beneficial.

Key Responsibilities

Permitting & Municipal Coordination

Prepare and submit permit applications for generator installation projects
Communicate with municipalities regarding permit requirements, application status, corrections, and approvals
Gather required documents such as site plans, specifications, contractor information, and supporting documentation
Track permit status and follow up regularly to prevent unnecessary project delays
Coordinate required inspections following installation
Maintain organized records of permits, approvals, inspection results, and related correspondence
Learn the permitting requirements of the different municipalities we serve throughout Chicagoland

Post-Sales Project Coordination

Receive completed projects from the sales team and ensure all required information and documentation are available
Set up customer projects in company systems and maintain accurate project records
Track each project from sale → permitting → approval → scheduling → installation → inspection → completion
Identify missing information or potential delays and proactively follow up
Coordinate with the Office Manager, field team, electricians, plumbers, subcontractors, and sales team
Help ensure generators, materials, permits, and subcontractors are ready before installation

Installation & Scheduling Support

Assist with scheduling generator installations, inspections, and subcontractor work
Confirm installation dates and project details with customers
Coordinate scheduling between customers, installation crews, electricians, plumbers, and other subcontractors
Update schedules when weather, permits, inspections, or other project conditions change
Help ensure installation teams have the documentation and information they need before arriving at the jobsite

Customer Communication

Provide customers with professional updates regarding permitting, scheduling, installation, and inspections
Respond to basic customer questions regarding project status and next steps
Set clear expectations regarding timelines and outstanding requirements
Escalate technical, sales, or construction-related questions to the appropriate team member
Help provide a smooth and professional customer experience from purchase through completed installation

Administrative Support

Maintain accurate customer files and project documentation
Upload permits, photographs, inspection records, project notes, and other documentation into company systems
Monitor open projects and outstanding action items
Assist the Office Manager with reporting and project tracking
Support general office and project administration as needed

Qualifications

High school diploma or GED required
Previous administrative, office coordination, scheduling, customer service, or project support experience preferred
Strong organizational skills and attention to detail
Ability to manage multiple customers and projects simultaneously
Comfortable following established processes and checklists
Strong written and verbal communication skills
Professional and friendly when communicating with customers, municipalities, contractors, and coworkers
Comfortable using computers, email, web-based systems, Microsoft Office, and similar business applications
Ability to follow up consistently and take ownership of open tasks
Dependable, proactive, and comfortable working in a fast-paced small-business environment

Preferred Experience

Experience in any of the following areas is beneficial, but not required:

Municipal permitting or building department coordination
Construction administration
Electrical, plumbing, HVAC, roofing, solar, or home-services companies
Contractor or trade office administration
Installation scheduling
Project coordination
Property management
Working with municipalities, inspectors, subcontractors, or permit departments

Generator or electrical experience is a plus but is not required.

Compensation

$18–$25 per hour, depending on experience and qualifications.

Why Join Generator Supercenter?

You will join a growing Chicagoland business where your work directly affects both our customers and our ability to complete installations efficiently.

This position offers the opportunity to:

Learn the rapidly growing backup power industry
Develop experience in permitting, construction coordination, and project administration
Work closely with operations, sales, and field teams
Take ownership of an important part of the customer experience
Grow into broader operations or project coordination responsibilities as the company expands

If you are organized, dependable, comfortable communicating with customers, and enjoy keeping projects moving forward, we would like to hear from you.

Apply today to join Generator Supercenter of Chicagoland as our Post-Sales Project Coordinator.