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Goodamerican3mo ago

Retail Sales Manager

London,LondonFull-Timemid
SalesRetail Sales Manager
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Quick Summary

Overview

Good American is the first fully inclusive fashion brand that celebrates all dimensions of female power. Offering quality, style, and substance in every size — 00-32, we are committed to challenging industry norms by empowering all women to feel sexy and confident no matter their size or shape.

Technical Tools
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Good American is the first fully inclusive fashion brand that celebrates all dimensions of female power. Offering quality, style, and substance in every size — 00-32, we are committed to challenging industry norms by empowering all women to feel sexy and confident no matter their size or shape. The brand was launched in October 2016, by Emma Grede and Khloé Kardashian, to empower all women to celebrate their bodies with confidence by offering high-quality designs in all sizes. What started as the largest denim launch in history, has evolved into an iconic and inclusive fashion line of denim, ready-to-wear, swim, and accessories.

The Retail Sales Manager will play a crucial role in ensuring a high level of client satisfaction and sales performance in London-based stores. This individual will be responsible for interacting with customers, managing stock, and collaborating with the wholesale team to drive business efficiency. The role requires a dynamic, proactive individual with excellent fashion knowledge and retail operations experience.
  • Drive sales in store.
  • Manage stock, including conducting stock takes, handling deliveries, visual merchandising, and replenishment.
  • Resolve or escalate all customer issues promptly.
  • Create detailed reviews of the business and product at the end of each season, including competitor awareness of product and sale periods.
  • Build key relationships with store managers and teams, as appropriate.
  • Communicate proactively with the wholesale team on stock, staffing, and sales to ensure efficient business operations.
  • Support events and store pop-ups, with an understanding of sales targets and plans.
  • Provide staff training within all retail partners as required.
  • Assist and interact with customers in a warm and courteous manner.
  • Engage every client in interactions that result in the highest level of client satisfaction, positively impacting both sales and service.
  • Utilize exemplary selling skills to effectively identify customer needs and close sales.
  • Adhere to Good American and retailer guidelines specific to each store.
  • Previous retail experience or relevant customer-related experience (e.g., hospitality); denim and department store experience preferred.
  • Excellent fashion knowledge.
  • Strong retail operations knowledge.
  • Proven track record in achieving sales results.
  • Willingness to work retail business hours, including nights, weekends, and bank holidays.
  • Willingness to travel, if required.
  • Strong communication skills, both verbal and written, with excellent customer service skills.
  • Ability to prioritize and handle multiple tasks efficiently.
  • Ability to work with a diverse client base.
  • Ability to work in a fast-paced, changing environment and adapt as needed.
  • Proficiency in Point of Sales (POS) systems and Microsoft Outlook/email.
  • Proficiency in Excel.
  • Must currently be based in and hold authorization to work in the United Kingdom.

    • Location & Eligibility

    Where is the job
    London
    On-site at the office
    Who can apply
    Same as job location
    Listed under
    Worldwide

    Listing Details

    Posted
    January 22, 2026
    First seen
    March 26, 2026
    Last seen
    May 14, 2026

    Posting Health

    Days active
    49
    Repost count
    0
    Trust Level
    23%
    Scored at
    May 14, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
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