Executive Assistant

The Executive Assistant supports senior leaders at Goodway Group, including GM and C-suite executives, while owning day-to-day office management for assigned teams and locations. This high-visibility, high-trust role requires independent judgment, anticipating needs, and connecting priorities across stakeholders and workstreams -- not waiting for detailed instructions.

Success means taking a task or partial information and running it to completion with minimal oversight, escalating only when judgment genuinely requires it.

• Own calendar management for multiple senior leaders, proactively resolving conflicts across stakeholders and time zones.
• Prepare meeting agendas and materials by synthesizing inputs from multiple sources.
• Attend key meetings to capture notes, document decisions, and independently track action items to completion.
• Partner with senior leadership, program management, and sales, retaining context so nothing is duplicated or dropped.
• Coordinate client follow-up and internal prep sessions, anticipating what sales and account teams need.
• Manage expense report submission and compliance, flagging discrepancies proactively.

• Manage end-to-end travel booking and coordination, resolving disruptions independently.
• Coordinate client-funded and company-funded travel with program management and finance.
• Provide monthly reporting on client-billed travel and expenses.
• Proactively plan travel for conferences, offsites, and summits to control costs.

• Plan team events, leadership offsites, and internal meetings, including venues, AV, and on-site logistics.
• Coordinate travel and logistics for group summits and cross-functional events.
• Manage office/coworking needs: contract renewals, access administration, space coordination across U.S. locations.
• Arrange shared workspace bookings for client delivery and coordinate recharging with program management and finance.

• 4+ years supporting senior leaders (VP, GM, or C-suite) in a professional services, agency, or corporate environment.
• Track record supporting multiple executives simultaneously in a fast-paced environment.
• Experience coordinating complex travel, meetings, and events end-to-end with minimal supervision.
• Familiarity with expense reporting and financial processes, including client-billed tracking.

• Proven ability to run incomplete instructions to completion using sound judgment, not default escalation.
• Retains and builds on context across meetings and time.
• Strong business acumen: connects tactical work to the leader's broader priorities.
• Comfortable making a reasonable call under ambiguity, then communicating the decision.
• Professional discretion with confidential information.

• Strong organizational skills managing multiple leaders, tasks, and deadlines.
• Clear, confident communication with senior leaders and clients.
• Fluency with calendars, scheduling tools, video conferencing, and office technology.
• High attention to detail and reliability under pressure.

Note on interview process: The interview process will include a scenario or work-sample exercise testing judgment under ambiguity.

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If you identify as a female candidate, and feel you can do this role even if there are a few things perhaps you've not done, please apply anyway!  Goodway Group is 70% Female!  We realize that men tend to apply for jobs when they can meet around 60% of the requirements for the role, where women tend to only apply when they know they meet 100% of the requirements.  

Goodway Group is human-first, constantly working to become more inclusive and to make sure our employee population reflects our desire to constantly add to our diversity in all ways.  We want applications from everyone, regardless of race, creed, color, religion, sex, sexual orientation, gender identity, national origin, marital status, citizen status, age, disability, military or protected veteran status, genetic predisposition or carrier status or any other legally protected status.