Office Coordinator (Admin, Medical) - Community Services Psychiatry

Work where every moment matters.

Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here.  We invite you to become part of Connecticut’s most comprehensive healthcare network as an Office Coordinator.

Join us at Backus Hospital as we live our values every day. As part of Hartford HealthCare we create a better future for healthcare in Connecticut and beyond. By embodying these values we have become nationally respected for patient care and most trusted for personalized coordinated care. Come be part of something special!

For more than 118 years, Backus Hospital has been the primary source of healthcare services for much of Eastern Connecticut. We are home to the only trauma center in New London and Windham counties, and are the only area hospital with LIFE STAR helicopter services. We deliver and coordinate a continuum of high-quality healthcare with the goal of improving the health of our communities.

Job Summary:

The Office Coordinator is responsible for overseeing the daily operations of the administrative/clerical functions of the practice and performing a variety of administrative functions related to the daily operations of the practice.

Supervises the administrative staff, assists the psychiatric department management staff and practice operations including scheduling, work flow, service delivery and employee performance.

Serves as primary resource to office staff on administrative matters including, but not limited to: patient flow, office operations, customer service, health insurance, benefit collection, insurance authorizations, billing/coding requirements and EMR functionality and utilization.

• High School Diploma Required, post-secondary degree preferred
• Minimum of 1 year experience in a behavioral health practice required
• Previous management/supervisory or leadership experience strongly preferred
• Bilingual a plus
• Computer proficiency and ability to read and understand oral and written instructions and effectively communicate information

We take great care of careers. 

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.