Inside Sales Representative

Master Concept is an esteemed technology advisor and Managed Service Provider (MSP) based in the APAC region. We specialize in cloud and cybersecurity solutions and cutting-edge technologies that help businesses accelerate digital transformation. We are dedicated to the growth and development of our staff in critical thinking, collaboration, creativity, and communication. At Master Concept, we follow a mentorship approach to guide our employees on their career paths. Join our team to be part of a dynamic company that values personal and professional growth while delivering exceptional solutions to our clients.

As an Inside Sales Representative focusing on cybersecurity solutions, you will play a crucial role in reaching out to new and existing customers and driving interest in our offerings. You will collaborate closely with our sales team to effectively penetrate the market, primarily focusing on Hong Kong, Singapore, and Malaysia, with potential coverage in Taiwan and China.

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  Customer Outreach: Proactively reach out to new and existing clients to promote our cybersecurity solutions and services.

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  Lead Generation: Identify and qualify leads through various channels, including email, phone, and social media.

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  Market Collaboration: Work closely with the sales team to strategize and execute market penetration plans, ensuring alignment on goals and objectives.

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  Client Engagement: Draw attention and interest from clients by effectively communicating the value of our cybersecurity offerings.

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  Relationship Building: Establish and maintain strong relationships with clients to understand their needs and provide tailored solutions.

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  Reporting: Track and report on sales activities, customer interactions, and market feedback.

• Demonstrated skills in sales, particularly in the technology or cybersecurity sector.

• Proven experience in inside sales or related roles, with a track record of meeting or exceeding sales targets.

• Excellent communication skills in Cantonese, Mandarin, and English, with the ability to engage effectively with clients across different cultures.

• Strong critical thinking and problem-solving abilities, with a focus on customer needs and satisfaction.

• Ability to collaborate effectively within a team environment and drive initiatives forward.