Director of Sales

Park Hyatt Saigon is the French mansion by the Opera House, a sanctuary of peace in the middle of one of Asia’s most bustling cities.

Among 18 awards in the past 6 years, these marvelous achievements are inspiring, acting as beacons of resilience and hospitality for both guests and our local communities: 

• 2026 Triple Crown Award Winner, Condé Nast Traveler

• 2025 Recipient of One MICHELIN Key

• 2024 Top 5 Hotels in Southeast Asia, Readers' Choice Awards, Condé Nast Traveler 

• 2023 The 15 Best City Hotels in Asia, Travel and Leisure World’s Best Awards 

• 2023 Best City Hotels in Vietnam, Travel and Leisure Luxury Awards Asia Pacific 

• 2023 Best 500 Hotels in the World, Travel and Leisure  

• 2023 Forbes Travel Guide – Star Awards Winners 

Our strategy is to make a difference in the lives of all those we touch — colleagues, guests, operators, community members, and shareholders alike. 

We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, Wellbeing. At Park Hyatt Saigon our aim is to create energizing experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion, and a one-stop experience.  

We will continue to enhance the quality of the products craftsmanship with the willingness to create objectively a world ‘finest product’ and promise exceptional quality, continue creating and enhancing the hotel to ensure Park Hyatt Saigon can carry out its future vision is to become a landmark, one of the world's legendary great hotels. 

In order to achieve this grand mission, it’s greatly thanks to our talents who are experienced, well trained, and deeply focused on the hotel’s future goals and position. 

Currently, Park Hyatt Saigon is looking for a Director of Sales. Join with Hyatt corporation to discover your place to shine in our warm, respectful, and inclusive culture.  This is truly an exciting role where two days will never be the same!  

Position summary

• Lead the hotel’s sales strategy and team for transient business, with a focus on corporate accounts, luxury travel, wholesale, and leisure. The Director of Sales will drive revenue and market share, build long-term client relationships, and work closely with Revenue, Marketing, Reservations, and Operations to deliver the hotel’s commercial objectives. Reporting directly to the Director of Sales & Marketing. 

Key responsibilities

• Develop and implement the sales strategy for transient business in line with the hotel’s budget, forecast, and commercial priorities.

• Lead, coach, and develop the Sales team, set clear objectives and support individual and team performance.

• Manage key accounts and build relationships with corporate clients, travel advisors, consortia, wholesalers, and other business partners.Identify new business opportunities, develop account plans, and negotiate agreements that support revenue and market share goals.

• Use market intelligence, production trends, competitor activity, and distribution knowledge to guide sales priorities.

• Monitor account production and sales activity; maintain accurate pipeline, forecast, and performance reporting.

• Partner with Revenue teams on pricing, channel strategy, availability, and business mix.

• Work with Marketing, Reservations, Events and Operations to coordinate promotions, client visits, and the delivery of promised guest experiences.

• Represent the hotel at client meetings, trade shows, sales missions, and industry events.

We can offer you 

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings: 

• Competitive package 

• International, professional and friendly 5-star working environment 

• Full training from Hyatt (Hotel orientation, Leadership development, E-learning, workshop…) 

• Learning and development opportunities 

• Associates Social Space (Designed by colleagues for colleagues) and Associate Social Activities 

• Complimentary 2 duty meals per working shift and team menu designed by our Chef twice per week 

• Be provided uniform and laundry service 

• Discount 50% for F&B service at our restaurants 

• Complimentary accommodation at selected Hyatt properties worldwide. 

• At least one year of experience at Director of Sales level or equivalent.

• Demonstrated leadership, people management, and team development skills.

• Strong hotel account management and sales experience, with a performance driven approach.

• Solution oriented, with sound judgement and the ability to respond constructively to client and business challenges.

• Strong negotiation, communication, and presentation skills.

• Familiarity with corporate transient business, sales distribution, luxury markets, wholesale, and leisure group business.

• Ability to analyze sales performance and market information and translate it into practical actions.

• Comfortable working across departments and maintaining effective client and internal relationships.

Preferred candidates with:

• Experience in a luxury or international hotel brand

• Experience attending and representing a hotel at luxury and corporate events, trade shows, or sales missions.

• Familiarity with hotel CRM and sales systems, forecasting, and commercial reporting.

• Relevant degree or equivalent experience in hospitality, business, or a related field.

• Professional English level

• Flexible schedule, including occasional evenings and weekends, based on business needs.

• This opportunity is currently open to Vietnamese nationals with full work authorization in Vietnam.