Sales Operations Specialist

• Own recurring sales reporting processes, including forecast, pipeline, bookings, attainment, and performance reporting for APAC sales leadership.                                                               
• Extract, analyze, validate, and reconcile Salesforce data to ensure accuracy and consistency across reports and dashboards.                                                                                                       
• Build and maintain Excel-based reporting models, including Pivot Tables, lookups, reconciliations, and performance tracking templates.                                                                   
• Monitor pipeline health, forecast movements, and deal progression, proactively identifying risks, trends, and opportunities.                                                                                                       
• Maintain report documentation, source files, and audit trails to ensure reporting processes are repeatable, transparent, and transferable.  
•  Support monthly, quarterly, and annual business reviews by preparing leadership-ready analyses and reporting packages.                                                                                                 
• Partner cross-functionally with Sales, Revenue Operations, Finance, Marketing, and Business Leaders to drive operational excellence and continuous process improvement.  

• Education: Bachelor’s degree in Business, Finance, Economics, Operations, Information Systems, or a related field or equivalent practical experience.
• Experience: 2-5 years of experience in Sales Operations, Revenue Operations, Business Analytics, Commercial Operations, Financial Analysis, or a related analytical role. Experience supporting sales leadership through forecasting, reporting, pipeline management, or business performance analysis is highly preferred.Technical Skills:
• Strong proficiency in Microsoft Excel, including Pivot Tables, XLOOKUP/VLOOKUP, data reconciliation, reporting automation, and analysis of large datasets. 
• Experience creating and maintaining recurring business reports and dashboards. 
• Working knowledge of Salesforce reporting, forecasting, opportunity management, and pipeline analysis. 
• Ability to independently extract, validate, summarize, and explain business data. 
• Experience documenting reporting methodologies and maintaining report governance is preferred. 
• Familiarity with Power BI, Copilot, Tableau, or other analytics tools is a plus.Personal Attributes:
• Strong ownership mindset with the ability to work independently and manage recurring reporting responsibilities with minimal supervision. 
• Excellent problem-solving and critical-thinking skills. 
• Ability to interpret business requirements and translate them into reporting and analysis deliverables. 
• Effective communicator who can clearly explain findings, assumptions, and recommendations to non-technical stakeholders. 
• Strong attention to detail with a focus on validation, accuracy, and process documentation. 
• Comfortable working in a fast-paced environment with changing priorities and deadlines.
• Ability to independently manage recurring reporting processes, maintain supporting documentation, validate outputs against source data, and clearly explain reporting methodology and assumptions.
• Travel: Minimal travel required (up to 10%).
• Work Model: Hybrid or remote, depending on location and business needs.

IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify. 

If this role relocates to a different country, the salary range will be updated to reflect that country's range, rather than a currency conversion of the original range.

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