Construction Department Administrative Assistant

Va-Alexandria-mid

Administrative AssistantAdministration & Office Support

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Administrative AssistantAdministration & Office Support

Benefits:

401(k)
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Paid time off
Training & development
Vision insurance
Wellness resources

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Construction Department Administrative Assistant. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

The Construction Job File Coordinator is responsible for all job files related to customer calls, coordination, and audits of jobs the reconstruction division. Perform general office duties, such as drafting correspondence, filing, and creating reports.

Primary Roles and Responsibilities

1. Job File Coordination

Monitor job file status
Monitor job file audit status

2. Job File Documentation

Review and validate initial field documentation. Input necessary client information.
Perform daily job file coordination

3. Job File Communication and Reporting

Maintain internal communications
Maintain external communications
Prepare job file reports

4. Job File Communication and Reporting

5. Customer and Client Satisfaction

Qualifications:

Superb customer service track record
Effective written and oral communication
High school diploma/GED
Ability to successfully complete a background check subject to applicable law

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.