Facilities Coordinator

IonQ, Inc. [NYSE: IONQ] is the world’s leading quantum platform and merchant supplier - delivering integrated quantum solutions across computing, networking, sensing, and security. IonQ’s newest generation of quantum computers, the IonQ Tempo, is the latest in a line of cutting-edge systems that have been helping customers and partners including Amazon Web Services, and AstraZeneca achieve 20x performance results and accelerate innovation in drug discovery, materials science, financial modeling, logistics, cybersecurity, and defense. In 2025, the company achieved 99.99% two-qubit gate fidelity, setting a world record in quantum computing performance.

Headquartered in College Park, Maryland, IonQ has operations in California, Colorado, Massachusetts, Tennessee, Washington, Italy, South Korea, Sweden, Switzerland, Canada, and the United Kingdom. Our quantum computing services are available through all major cloud providers, while we also meet the needs of networking and sensing customers across land, sea, air, and space. IonQ is making quantum platforms more accessible and impactful than ever before.  

• →Receive visitors at the front desk by greeting, welcoming, directing, ensuring compliance to visitor policies, and announcing them appropriately.
• →Assist facilities team with coordination of visitors and new-hires including creating invites, access, and desk and room assignments.
• →Ensure office environment is tidy and presentable at all times.
• →Receive and prioritize facilities work orders including maintenance, supply, and EHS request. 
• →Provide end-user helpdesk administrative support as required.
• →Receive, sort and manage daily mail.
• →Answer, screen, and forward Facilities team emails.
• →Order supplies and keep inventory of stock items.
• →Initiate purchase orders as required.
• →Assist facilities team with light lab maintenance including retrieving and delivering equipment to lab for calibration and maintaining EHS records.
• →Assist in maintaining office security by following and communicating access and safety procedures and being a liaison with building security.
• →Maintain, update, and review facility documents. Other tasks as required by business needs.

• 3-5 years of proven experience as a receptionist or in a similar role
• Self-motivated with the ability to complete assignments with minimal supervision; must be able to work well both independently and with others
• Excellent organizational skills, problem-solving skills and ability to efficiently multitask
• Attention to detail in maintaining logs, reporting documentation, and data entry
• Excellent interpersonal skills, including the ability to communicate and collaborate effectively with all levels of personnel, executives, customers and external vendors in a positive manner
• Comfortable working in a fast-paced environment, with the ability to prioritize shifting business needs throughout the day.
• Flexible and able to adapt to changing procedures, systems, and priorities
• Familiarity with Microsoft 365 Suite and Google Workplace
• Familiarity with project management software such as Jira, Smartsheets, or others
  
  

• Associate’s/College degree; BS/BA in Business Administration or relevant field
• Familiarity with lab environments
• Experience in customer support
• Experience in a high-tech, fast-paced technical office environment
• Certified Notary preferred

If you are interested in being a part of our team and mission, we encourage you to apply!