Account Manager

We are looking for a customer-focused Account Manager to guide homeowners through important decisions about improving their properties.
In this sales-focused role, you will manage customer relationships from initial qualification through to closing and service delivery.
You will use a consultative approach to understand customer needs, identify challenges, and recommend tailored solutions.
By combining strong communication skills with structured sales techniques, you will build trust and contribute directly to customer satisfaction and revenue growth.
You will manage a high-volume sales pipeline while collaborating with internal teams to ensure a smooth customer journey.
This opportunity offers comprehensive training, ongoing mentorship, and the chance to grow within a globally distributed, technology-driven environment.

The ideal candidate is a persuasive and empathetic communicator with a strong consultative sales mindset and the ability to manage multiple opportunities independently. You should bring:

• Experience in consultative sales, with exposure to both B2C and B2B environments.

• A proven ability to manage a high-volume sales pipeline with accuracy, organization, and consistent follow-through.

• Knowledge of structured sales methodologies, such as SPIN or comparable frameworks.

• Strong communication and persuasion skills, with the ability to build trust, understand customer needs, and handle objections empathetically.

• The ability to explain complex products or services clearly and help customers make informed decisions.

• Good technical proficiency and the ability to work across multiple digital tools, such as Google Workspace, Slack, Pipedrive, Google Meet, and Front.

• Self-discipline, initiative, and the ability to remain productive while working remotely in an evolving environment.

• Strong organizational skills and the ability to manage customer interactions and competing priorities effectively.

Additional experience that would be advantageous includes:

• Previous experience as an Account Manager within a sales or customer success team.

• Exposure to both retail-based and remote sales environments.

• Familiarity with structured workflows, CRM systems, and process management tools.

• Experience supporting customers through post-sale transitions and service delivery.

• The ability to identify recurring challenges, recognize patterns, and recommend process improvements.

• Familiarity with the construction, home improvement, or home services industries.