Solutions Consult

In this role, you will serve as a trusted technical advisor to our sales organization, helping customers identify and solve secure access challenges across identity, credential management, and SaaS usage. You will extend the conversation beyond traditional password management to bring visibility into SaaS adoption, access risk, and user behavior, and you will translate complex technical capabilities into clear business outcomes. Your work will shape how customers experience LastPass, build confidence throughout the sales cycle, and make a visible difference in the growth of our business.

The Solutions Consulting team is the technical voice of LastPass throughout the sales cycle. We partner with Account Executives to lead discovery, deliver tailored demonstrations, and guide evaluations and proofs-of-concept that turn customer needs into confident decisions. The team also carries the voice of the customer back to Product, helping to shape the roadmap and keep our solutions aligned with how organizations work today. Our contributions build the trust that makes LastPass a lasting part of how customers secure access.

You will collaborate closely with Account Executives, Sales Development, Customer Success, Product Management, and channel partners, and you will engage directly with customers at every level, from technical practitioners and IT administrators to security leaders and executive sponsors. You will be a visible and respected contributor from the first discovery conversation through technical validation and close.

• Deliver tailored, story-driven product demonstrations that connect credential management with SaaS Monitoring and Protect
• Lead structured discovery to uncover gaps in authentication, SSO coverage, and SaaS visibility
• Plan and run evaluations and proofs-of-concept aligned to agreed customer success criteria, including identity provider integration and a clear summary of outcomes
• Translate technical capabilities into business outcomes such as risk reduction, audit readiness, and improved employee productivity
• Respond to security questionnaires, RFP technical sections, and integration questions with accuracy, in coordination with Security, Legal, and Product
• Partner with Account Executives on account strategy, deal qualification, and competitive positioning, and support partners with enablement and joint customer engagements
• Provide structured feedback to product teams based on customer needs, field observations, and market trends

• Experience in pre-sales, solutions engineering, or technical consulting
• Background in cybersecurity, identity and access management (IAM), or SaaS security solutions
• Working knowledge of identity protocols such as SAML, OAuth, OIDC, SCIM, and MFA, with the ability to explain them clearly to varied audiences
• Strong communication, presentation, and demo storytelling skills, engaging both technical and business stakeholders
• Ability to lead structured discovery conversations and translate findings into a tailored solution recommendation
• A collaborative, curious, and customer-focused approach, with a commitment to continuous learning

• Familiarity with CASB, SSPM, ITDR, and XDR concepts
• Understanding of Microsoft Defender for Cloud Apps and comparable SaaS security offerings
• Hands-on experience with identity providers such as Entra ID, Okta, or Google Workspace
• Exposure to browser-based security or SaaS discovery approaches

• The leader in secure access
• High-growth, collaborative environment with inclusive teams
• Remote-first culture
• Competitive compensation
• Flexible Paid Time Off policies, including but not limited to: Quarterly Self-Care Days (4 extra paid days off annually) and Volunteer Days
• Parental leave
• Comprehensive health coverage, including dependents
• Home office setup support
• LastPass Families free account for up to 5 members
• Continuous learning and development opportunities, including an annual learning stipend to invest in your growth
• Peer-to-peer recognition through Quantum Workplace
• Employee Assistance Program for well-being support
• Remote work stipend to support your home office needs
• Short-Term or Remote-Centric Work Arrangements for added flexibility

Unlock your potential with us - your skills, experience, and unique perspective matter more than just checking the boxes. Apply today, and let's build the future together!

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