Receptionist

Job Summary: The Receptionist receives clients, customers, patients into department. Is responsible for distributing all incoming phone calls, sorts mail and distributes appropriately. Ensures professionalism and timeliness of calls and situations that arise. Performs other duties as needed.

Education and Experience: No experience required. Minimum one year of office or telephone support experience preferred.

Knowledge and Skills: Medical terminology knowledge preferred. Able to write legibly; speak in English (and Spanish preferred) with professional quality; use computer, printer, and software programs necessary to the position; troubleshoot basic office equipment necessary to the position. Demonstrates competency in detail work and accuracy. Able to communicate and relate positively, effectively, and professionally with others; comprehend and follow-through with instructions; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; accept direction. Able to: communicate effectively in English (and Spanish preferred), in person, in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Able to see clearly to distinguish colors and shapes on the computer and hard copies of documents necessary to the position; hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with workplace.

Licensures and Certifications: None.