Surgical Scheduling Coordinator II - Urology

The Milton and Carroll Petrie Department of Urology has long been a leader in clinical practice, education, and research. Faculty in our Department, which is housed within the Icahn School of Medicine at Mount Sinai, perform complex procedures using robotics, laparoscopy, and endoscopy, all as a part of our minimally invasive urologic surgery program. We remain equally committed to engaging in breakthrough research while training the next generation of leaders in the field.  

The Surgical Scheduling Coordinator II is responsible for scheduling of DAS and Ambulatory OR surgery/procedures cases on a daily basis, for both adult and pediatric patients. S/he provides support to front office operations to ensure smooth flow of patient care, but not limited to registration, scheduling, pre/post follow-up patient calls. Contact insurance providers to obtain preauthorization for surgical procedures and diagnostic testing. Actively participate in process improvement initiative to ensure the coordination of care.

• Responsible for the coordination of all OR surgeries and procedures.
• Monitors front office workflow and make adjustment to ensure optimum delivery of service.
• Responsible for the Verification of patient demographics and obtaining pre-certification from insurance carriers for all OR surgeries and procedures.
• Responsible for obtaining patient medical clearance.
• Resolve patient issues or answer questions regarding policies and procedures.
• Places surgical confirmation calls 1 day in advance of scheduled surgery or procedure date.
• Schedules post-op follow up visits with providers.
• Liaison between referring physicians and surgeons for the communication of clinical data and to determine O.R. scheduling, etc.
• Trains and mentors other Surgical Scheduling Coordinator(s) or less senior staff within the unit.
• Collects and distributes appropriate paperwork to internal and external parties to coordinate the surgeries.
• Recording of hospital reservation and pre-admit data in CERNER system.
• Perform other duties and responsibilities as assigned.

• Associate degree preferred
• Certificate in Medical Technology preferred
• Certificate in ICD-9 preferred
• Certificate in CPT coding preferred
• 3 years of scheduling experience, with 2 years of experience in a clinical setting, preferably in a medical practice environment