Senior Defined Contribution Account Manager

If you excel at solving your clients’ 401(k) problems, you deserve better than a job that is just “okay”. Do you want the flexibility and convenience of working from home? Are you looking for a position with career advancement opportunities? Are you tired of working many hours of overtime? If so, Nova 401(k) Associates may have a “wow” position for you!

Nova 401(k) Associates is looking to fill fully remote Senior Defined Contribution Account Manager positions. We will provide you with a home office set-up including a computer and a phone. Nova has been offering remote work for over 10 years. We offer a great work experience for our remote employees!

Nova 401(k) Associates is a vibrant third party non-producing administration firm. We have a nationally recognized sales team allowing us to grow continuously and provide career advancement opportunities for our professionals.

This position supports a great work-life balance with a 37.5 hour work week, generous PTO, and overtime pay. We also financially support professional designations and offer regular, recurring, professional training. We offer a competitive compensation package including medical insurance, dental insurance, disability insurance, life insurance, a 401(k) plan, and an HSA.

• →Maintain client and advisor relationships with a high active client retention rate
• →Maintain a caseload of more complicated plans
• →Perform escalated work product review for other team members
• →Manage and prioritize your workload towards weekly goals in a results-oriented team environment
• →Exemplify superior client service and the ability to consult with clients regarding plan operation and design
• →Proactively communicate with clients and investment advisors about new industry developments
• →Work with other Nova departments, record-keepers, and advisors to ensure a great client experience
• →Perform work according to Nova policies and procedures

• Ten or more years of 401(k) plan administration experience
• NIPA or ASPPA credentials
• College degree
• Superior knowledge of ADP/ACP, 415, 410(b), Top Heavy and 401(a)(4) non-discrimination testing
• Superior knowledge of 401(a)4 and controlled group testing; mergers and acquisitions experience
• Excellent written and verbal communication skills
• Excellent time management, organizational skills, and ability to multi-task
• Ability to proactively and independently manage a book of business
• Excellent organizational skills
• High level of critical thinking
• Committed to lifelong learning and coachable

• Work from home
• Must work from USA and be authorized to work for any US employer
• We will supply all necessary computer equipment
• 37.5-hour work week
• You may choose a start time between 7:30 am and 8:30 am