Key Account Manager - IoT & Telematics Solutions

A prominent leader in connected technology, fleet management, and Internet of Things (IoT) solutions is seeking an ambitious Key Account Manager to join their commercial division in Port Elizabeth. Working full-time during standard business hours (Monday to Friday), the successful candidate will focus on retaining, managing, and expanding high-value corporate client relationships. This role demands a balance of strategic relationship management, client retention, and commercial expansion across enterprise accounts. Serving as the main commercial contact for assigned key accounts, you will drive customer satisfaction, identify revenue growth opportunities, and ensure operational excellence across all services provided. Key Responsibilities: Manage, nurture, and grow penetration within an established database of key corporate clients to maximise account retention and lifetime value. Conduct regular performance reviews and executive presentations with corporate decision-makers to evaluate service delivery and align on commercial objectives. Act as the primary escalation contact for key accounts, ensuring service level commitments and client requirements are consistently met. Drive commercial expansion across assigned portfolios through strategic upselling and cross-selling of telematics, fleet tracking, and IoT platforms. Manage partner leads and action client queries promptly within prescribed internal SLAs. Execute key account administration, including precise quotation development, contract updates, and management reporting. Maintain comprehensive product, technical, and market intelligence across the IoT and telematics landscape, verified through routine assessments. Requirements Requirements Minimum of 3 years of proven account management or B2B commercial sales experience handling corporate clients. Senior Certificate (Matric / Grade 12). Valid South African driver’s licence and reliable personal transport. Demonstrated history of meeting revenue, retention, and growth targets in corporate sectors. Confident communication, negotiation, and executive presentation capabilities. Exceptional organisation, account planning, and time allocation skills. Preferred Qualifications: Tertiary qualification in Business Management, Marketing, Information Technology, or a related commercial discipline. Direct account management experience within the IoT, telematics, fleet management, or corporate IT sector. Required Software Skills: CRM Strong organisational proficiency, self-motivation, and an structured approach to time management. Strong Microsoft Office Suite Benefits Market-related basic salary. Performance commission structure with high earning potential. Comprehensive company benefit scheme. Direct engagement with established corporate clients in a growing sector.